Project & Operations Coordinator

Kitchen Tune-Up Burlington, VT; South Burlington (VT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Training & development

401(k) matching

Health insurance

Paid time off

Job summary

Kitchen Tune-Up Burlington, VT is seeking a highly organized Project & Operations Coordinator to drive the flow from sold to completed. You’ll coordinate schedules with installers, vendors, and customers, manage the production calendar, and prepare packets and sign‑offs.

You’ll also track materials, verify deliveries, and keep project records updated in CRM. You’ll act as the central hub, ensuring timely deliveries, accurate changes, and smooth communication with customers and field teams

Qualifications

• Highly organized and proactive project & operations coordinator.
• Excellent communication with customers, vendors, and installers.

Responsibilities

• Build and manage project schedules with installers, subcontractors, vendors, and customers.
• Maintain and update the production calendar to keep all jobs on track.
• Prepare project packets, work orders, change orders, and customer sign‑off documents.
• Schedule templates, countertop installs, deliveries, inspections, and other project milestones.
• Coordinate permits and third‑party services when required.
• Track material lead times and proactively communicate delays or changes.
• Verify incoming deliveries for accuracy, quality, and damage.
• Order and coordinate replacement materials when needed.
• Manage inventory, local pickups, and warehouse organization.
• Maintain accurate project records in CRM.
• Track each project from sale → production → installation → completion.
• Coordinate punch lists, warranty work, and follow‑up tasks.
• Ensure projects are closed promptly and final payments are collected.
• Provide operational reporting and updates to the owner.

Skills

Project coordination

Vendor management

Scheduling

CRM administration

Clear communication

Tools

CRM

Job description

Benefits:

• Training & development
• 401(k) matching
• Health insurance
• Paid time off

Position: Project & Operations Coordinator

Reports to: Operations Manager

You keep projects moving. You keep customers happy. You keep the business running smoothly. We’re a small, fast‑growing kitchen remodeling company specializing in cabinet redooring and refacing, and we’re looking for a highly organized Project & Operations Coordinator to manage the flow of every job from “sold” to “completed.”

This role is the operational hub of our business — ensuring materials arrive on time, schedules stay tight, installers have what they need, and customers feel confident every step of the way.

What You’ll Do

Project Coordination

• Build and manage project schedules with installers, subcontractors, vendors, and customers.
• Maintain and update the production calendar to keep all jobs on track.
• Prepare project packets, work orders, change orders, and customer sign‑off documents.
• Schedule templates, countertop installs, deliveries, inspections, and other project milestones.
• Coordinate permits and third‑party services when required.

Purchasing & Vendor Management

• Track material lead times and proactively communicate delays or changes.
• Verify incoming deliveries for accuracy, quality, and damage.
• Order and coordinate replacement materials when needed.
• Manage inventory, local pickups, and warehouse organization

Project Administration

• Maintain accurate project records in CRM.
• Track each project from sale → production → installation → completion.
• Coordinate punch lists, warranty work, and follow‑up tasks.
• Ensure projects are closed promptly and final payments are collected.
• Provide operational reporting and updates to the owner.

What Success Looks Like

• Projects start on schedule with no surprises.
• Ensure materials arrive before installation begins.
• Scheduling conflicts are rare and resolved quickly.
• Coordinate that punch lists are closed timely and customers feel taken care of.
• Final payments are collected promptly and cleanly.

Who Thrives in This Role

• You love organizing chaos into clean, predictable workflows.
• You’re proactive — you solve problems before they become problems.
• You communicate clearly with customers, vendors, and installers.
• You enjoy being the “central command center” for a busy project pipeline.
• You take pride in accuracy, follow‑through, and keeping things moving.

Why You'll Love Working Here

At Kitchen Tune-Up, we're more than a remodeling company—we're a team that takes pride in transforming homes and delivering an exceptional customer experience. As a growing locally owned business, every team member has the opportunity to make a meaningful impact. Your ideas will be valued, your contributions will matter, and you'll have the chance to grow alongside our business.

If you're looking for a position where you can combine customer service, organization, marketing, and creativity while making a real difference every day, we'd love to hear from you.