Project Manager Senior

The General Hospital Corporation; Boston (MA); Hybrid; USD 80,000 - 116,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403b retirement plan

Tuition reimbursement

Discounted MBTA pass

Job summary

Mass General Brigham seeks a Performance Improvement Manager to lead quality and safety initiatives in the Brigham family perioperative services. You will manage a portfolio of department projects, coordinate multidisciplinary teams, and collaborate with clinical staff to drive improvements.

The role requires 3–7 years in project management and quality improvement in healthcare, with an emphasis on data-driven outcomes and strong leadership. Hybrid work after initial training is offered.

Qualifications

• Bachelor's degree in a related field required.
• Master's degree in a related field preferred.
• 3-7 years of project management experience required, preferably in healthcare.
• 3-7 years Quality and Process Improvement experience in healthcare.
• 3-7 years of team leadership experience required.

Responsibilities

• Leads multidisciplinary teams to develop, implement, and evaluate quality care initiatives.
• Designs and implements data collection tools; oversees data analytics and integrity.
• Collaborates with clinical staff to improve performance on quality measures.
• Supports department goal setting with measurable milestones.
• Engages across Mass General Brigham to promote system quality initiatives.
• Performs other administrative and operational duties as assigned.

Skills

Quality improvement methodologies

Leadership

Interpersonal skills

Communication skills

Presentation skills

Problem-solving

Independent work

Education

Bachelor's degree

Master's degree

Tools

Microsoft Office

Flowcharting/ mapping (QI Charts)

Access

Job description

Job Summary

The Performance Improvement Manager plays a key role in supporting the development, implementation, management and sustainment of a system of quality and safety in the Perioperative Department and across the Brigham Family. The Performance Improvement Manager, working under the Sr Director manages and executes multiple department quality projects and safety initiatives. This role is responsible for supporting an extensive portfolio of department projects This role works collaboratively with multidisciplinary teams across Perioperative Services.

Essential Functions

• Has a working knowledge of systematic and coordinated approaches to solving problems using a quality improvement framework such as the IHI model for improvement, lean or other improvement methodologies and tools. Demonstrates progressively independent leadership skills.
• Leads multidisciplinary teams in the development, implementation, and evaluation of quality care initiatives across Perioperative Services.
• Has knowledge of measurement framework, and participates in the design, development and implementation of data collection tools. Oversees and conducts data analytics and data integrity. Reviews of accurate data collection.
• Works collectively with clinical staff to facilitate the highest possible performance on selected clinical quality measures.
• Participates in the development and implementation of strategies to enhance continuous improvement in process and outcomes.
• Actively networks across MGB to develop skills, knowledge base, and opportunities to promote system quality initiatives.
• Supports the Perioperative Department Annual Goal-Setting process, including collaborating with key stakeholders to develop measurable goals tied to the department's strategic plan.
• Other administrative and operational duties as assigned by Director of Professional Operations.

Qualifications

Education:

• Bachelor's degree in a related field required.
• Master's degree in a related field preferred.

Experience:

• 3-7 years of project management experience required, preferably within the healthcare industry.
• 3-7 years Quality and Process Improvement experience preferably in healthcare
• 3-7 year of team leadership experience required.

Knowledge, Skills and Abilities

• Demonstrated knowledge and use of quality improvement methodologies and tools.
• Must have strong interpersonal skills necessary to establish supportive, collegial relationships, and to interact effectively with administrative and clinical leadership, staff, clinical leads, and other healthcare professionals.
• Highly self-motivated. Ability to manage multiple projects simultaneously and adhere to work deadlines.
• Excellent verbal and written communication skills.
• Excellent presentation skills including ability to speak before large audiences and prepare and provide Power Point presentations.
• Excellent computer skills including Microsoft Office (Word, Excel, PowerPoint, Access), Flowcharting/mapping (QI Charts).
• Excellent problem-solving and conflict-resolution skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.

Additional Job Details (if applicable)

Department: BWH Perioperative Department

Schedule: Monday - Friday | 7am-6pm Flexible | Full Time| Onsite

Hybrid model is offered after 90 days of training (subject to change based on departmental/organizational needs), providing flexibility while maintaining meaningful connections with colleagues.

Compensation: The posted salary reflects the starting range for this position. Actual compensation will be based on the selected candidate's qualifications, including experience, education, and relevant skills.

Benefits: Medical, Dental, Vision, 403b retirement plan, tuition reimbursement, discounted MBTA pass & more!

Please note that this position does not support sponsorship for employment visa status or work authorization programs, including OPT and STEM OPT. Therefore, candidates requiring employment authorization through these programs are not eligible for consideration.

Remote Type: Hybrid

Work Location: 75 Francis Street

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Day (United States of America)

Pay Range: $79,560.00 - $115,720.80/Annual

Grade: 7

About the Employer

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings