Project Manager- Salesforce

Tata Consultancy Services; Bellevue (WA); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Medical Coverage

Family Leave

Insurance Options

Commuter Benefits

Certification & Training Reimbursement

Time Off & Holidays

401K Plan

Job summary

Tata Consultancy Services in Bellevue, Washington, seeks a Salesforce Technical Project Manager to lead CRM transformation initiatives across Sales Cloud and Marketing Cloud, manage integrations, data migration, and release processes.

You will collaborate with business teams to optimize campaigns, customer journeys, and sales operations, delivering dashboards and analytics while applying DevOps/CI/CD best practices.

Qualifications

• Experience with Salesforce Sales Cloud and Marketing Cloud.
• CRM transformation and campaign management experience.
• Knowledge of Salesforce architecture, integrations & APIs, and data migration.
• Familiarity with release management and DevOps/CI/CD.

Responsibilities

• Lead Management
• Opportunity Management
• Account & Contact Management
• Sales Forecasting
• Quote Management
• Pipeline Management
• Sales Analytics & Dashboards
• Journey Builder
• Email Studio
• Automation Studio
• Audience Segmentation
• Campaign Management
• Customer Data Integration
• Personalization and Customer Engagement
• Marketing Performance Reporting

Skills

Salesforce Sales Cloud

Salesforce Marketing Cloud

CRM Transformation

Campaign Management

Customer Journey Management

Sales Operations

Education

Bachelor’s Degree

Tools

Salesforce Architecture

Integrations & APIs

Data Migration

Release Management

DevOps & CI/CD

Job description

Job Description Salesforce Technical Project Manager

Must Have Technical/Functional Skills

Functional

• Salesforce Sales Cloud
• Salesforce Marketing Cloud
• CRM Transformation
• Campaign Management
• Customer Journey Management
• Sales Operations

Technical Understanding

• Salesforce Architecture
• Integrations & APIs
• Data Migration
• Release Management
• DevOps & CI/CD

Roles & Responsibilities

Sales Cloud Responsibilities

• Manage initiatives related to:
• Lead Management
• Opportunity Management
• Account & Contact Management
• Sales Forecasting
• Quote Management
• Pipeline Management
• Sales Analytics & Dashboards

Marketing Cloud Responsibilities

• Manage initiatives related to:
• Journey Builder
• Email Studio
• Automation Studio
• Audience Segmentation
• Campaign Management
• Customer Data Integration
• Personalization and Customer Engagement
• Marketing Performance Reporting

Education

Bachelor’s Degree

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $110000 – 130000 a year

Qualifications: BACHELOR OF COMPUTER SCIENCE