Project Manager – SaaS Implementation

Inovaare Corporation; Austin (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

Inovaare Corporation in Austin, TX, is seeking a motivated Project Manager to lead the successful implementation of our SaaS solutions for customers. You will manage projects from kickoff through go-live and transition to ongoing support, ensuring on-time delivery within scope and high customer satisfaction.

The ideal candidate has 2–5 years of project management experience in SaaS or enterprise software, strong organizational and communication skills, and the ability to coordinate

Qualifications

• 2–5 years of project management experience in SaaS or enterprise software.
• Experience coordinating multiple customer implementations with strong organizational skills.

Responsibilities

• Lead multiple customer SaaS implementation projects from project kickoff through go-live.
• Develop and manage project plans, timelines, milestones, dependencies, risks, issues, and action items.
• Serve as a primary point of contact for assigned customers throughout the implementation lifecycle.
• Coordinate internal teams across implementation, product, engineering, configuration, training, customer success, and support.
• Facilitate project kickoff meetings, status meetings, working sessions, and other stakeholder meetings.

Skills

Project management

SaaS

Customer relationship

Communication

Problem solving

Job description

We are seeking a motivated, organized, and customer-focused Project Manager to lead the successful implementation of our SaaS solutions for customers. This individual will manage projects from kickoff through go-live and transition to ongoing support, ensuring implementations are delivered on time, within scope, and with a high level of customer satisfaction.

The ideal candidate has 2–5 years of project management experience, preferably in SaaS, enterprise software, healthcare technology, or a similar technology-driven environment. This role requires strong organization, communication, customer relationship, and problem-solving skills, along with the ability to manage multiple concurrent customer implementations.

Key Responsibilities

Position Summary

We are seeking a motivated, organized, and customer-focused Project Manager to lead the successful implementation of our SaaS solutions for customers. This individual will manage projects from kickoff through go-live and transition to ongoing support, ensuring implementations are delivered on time, within scope, and with a high level of customer satisfaction.

The ideal candidate has 2–5 years of project management experience, preferably in SaaS, enterprise software, healthcare technology, or a similar technology-driven environment. This role requires strong organization, communication, customer relationship, and problem-solving skills, along with the ability to manage multiple concurrent customer implementations.

• Lead multiple customer SaaS implementation projects from project kickoff through go-live.
• Develop and manage project plans, timelines, milestones, dependencies, risks, issues, and action items.
• Serve as a primary point of contact for assigned customers throughout the implementation lifecycle.
• Coordinate internal teams across implementation, product, engineering, configuration, training, customer success, and support.
• Facilitate project kickoff meetings, status meetings, working sessions, and other customer and internal project meetings.
• Clearly communicate project status, accomplishments, risks, issues, decisions, and next steps to both internal and customer stakeholders.
• Manage project scope and identify potential scope changes, dependencies, and risks that could impact project timelines or outcomes.
• Proactively escal ...