Project Manager (Remote)

First American; Ohio; Remote; USD 75,000 - 126,000; Full time

Job summary

Join a forward-thinking company that values diversity and innovation! As a Project Manager, you will lead complex projects in the mortgage servicing industry, ensuring timely delivery and effective communication across teams. Your expertise in project management methodologies will be crucial as you navigate challenges and drive project success. With a commitment to a people-first culture, this organization offers a supportive environment where your contributions are recognized and valued. If you're passionate about making an impact and thrive in dynamic settings, this is the perfect opportunity for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Paid Sick Leave

Employee Stock Purchase Plan

Qualifications

• 4-7 years of relevant experience in project management.
• Knowledge of project management best practices and methodologies.

Responsibilities

• Oversee multiple medium to large-scale complex projects.
• Coordinate project deliverables and monitor project budgets.

Skills

Project Management

Communication Skills

Risk Management

Budget Management

Mortgage Servicing Knowledge

Scrum Master Certification

ITIL Certification

Education

Bachelor's Degree

Tools

Project Management Software

Job description

Who We Are

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries, supported by highly personalized service and support. Through continuous innovation and acquisition, our offerings include personalized solutions that span the mortgage continuum, enhancing security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned us numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also been recognized as a best place to work for women, diversity, and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American strives to be a great place to work for all.

What We Do

ServiceMac's Project Management Office ("PMO") supports and leads projects across the organization. These include, but are not limited to, Loan Servicing Transfers and Technology-related projects. The Project Manager oversees multiple projects regularly, responsible for project delivery including creating documents, planning, coordinating, and reporting status. Responsibilities also include risk management and issue resolution. Additional duties may involve assembling project teams, assigning responsibilities, resource planning, developing schedules, and coordinating with other projects and work groups.

What You'll Do

• Independently oversee multiple medium to large-scale complex projects.
• Coordinate project deliverables, plans, and status reports.
• Identify resources needed and coordinate schedules for timely project completion.
• Create project plans outlining goals, strategies, staffing, scheduling, risk management, contingency plans, budgets, and resource allocation.
• Facilitate status and milestone meetings with cross-functional groups.
• Monitor risks and controls during project execution to ensure outcomes are achieved on time and within budget.
• Work closely with end users, business technologies, and others to understand and prioritize business goals and information needs.
• Monitor project budgets, including cost estimates and forecasts.
• Prepare status reports and keep teams, management, and clients informed of progress and issues.
• Perform duties outside normal hours as needed based on business requirements.

What You'll Bring

• 4-7 years of relevant experience.
• Mortgage servicing knowledge preferred.
• CSM (Certified Scrum Master) and ITIL certifications preferred.
• Knowledge of project management best practices and current technologies.
• Experience with project management methodologies and techniques.
• Ability to communicate effectively with team members, customers, and management.
• Experience managing multiple or large projects, including plans and budgets.
• Strong facilitation, communication, and documentation skills.

Salary Range

$75,375 - $125,600 annually. This range is an estimate and may vary based on education, training, experience, and location.

What We Offer

Our People First Culture celebrates diversity, equity, and inclusion. We support bringing your whole, authentic self to work. First American is an equal opportunity employer. We offer a comprehensive benefits package including medical, dental, vision, 401k, PTO, paid sick leave, and other benefits like an employee stock purchase plan.