Project Manager, Primary Care

Children's Healthcare of Atlanta; Brookhaven (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking a Practice Operations Project Manager to support physician practices with project and initiative management, process improvement, training, new service or practice integration, and Epic system problems resolution.

You will lead cross-functional teams, manage budgets, and drive initiatives to improve utilization, reduce costs, improve customer satisfaction, and produce favorable clinical outcomes.

Qualifications

• Bachelor's degree in a related field.
• Master’s degree in Business Administration, Healthcare Administration, or related field.
• 5 years of related experience.
• Experience working collaboratively with groups or teams.
• Experience in the healthcare industry preferred.

Responsibilities

• Develops, coordinates, and maintains project-related financial, quality, and operational initiatives.
• Manages projects and completes within specified time frames.
• Facilitates cross-functional teams to evaluate processes and systems and makes recommendations.
• Communicates team recommendations effectively.
• Coordinates onboarding of new services or practices.
• Collaborates with physicians and advanced practice providers; may supervise staff.
• May research data and plans for special projects as needed.

Skills

Leadership

Budget management

Cross-functional collaboration

Communication

Conflict resolution

Team facilitation

Proficiency in MS Office

Education

Bachelor's degree

Master’s degree (MBA/Healthcare Admin)

Tools

Epic training

Microsoft Excel

PowerPoint

Word

Job description

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).

Work Shift

Day

Work Day(s)

Monday-Friday

Shift Start Time

8:00 AM

Shift End Time

5:00 PM

Worker Sub-Type

Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

Supports physician practices in the areas of project and initiative management, process improvement, training, new service or practice integration, and Epic system problems resolution.

Experience

• 5 years of related experience
• Experience in working collaboratively with groups or teams

Preferred Qualifications

• Master’s degree in Business Administration, Healthcare Administration, or related field
• Experience in the healthcare industry

Education

• Bachelor's degree

Certification Summary

• No professional certifications required

Knowledge, Skills, And Abilities

• Demonstrated leadership skills in facilitating and leading cross-functional teams
• Demonstrated ability to develop and manage budgets and other financial skills
• Proficient at a high level in Microsoft Excel, Word, and PowerPoint
• Advanced oral and written communication skills
• Strong interpersonal skills
• Demonstrated ability to confront and creatively manage conflict
• Ability to work collaboratively with employees at all levels of the organization

Job Responsibilities

• Develops, coordinates, and maintains physician practice project-related financial, quality, and operational initiatives.
• Manages projects and completes within specified time frames.
• Facilitates multidisciplinary teams to evaluate processes and systems, make recommendations to increase utilization, reduce costs, improve customer satisfaction, and produce favorable clinical outcomes.
• Communicates team recommendations effectively.
• Coordinates action plans relative to adding new services and onboarding new practices or physicians.
• Works collaboratively with internal and external resources, collaborating successfully with physicians and advanced practice providers.
• May supervise staff as required.
• May research and analyze data, processes, and/or systems related to assigned projects.
• Plans and implements special projects as needed by the Physician Practices department, system and/or service lines.
• May serve as Information Systems & Technology point of contact to facilitate resolution of systems for the benefit of the entire practice.
• May facilitate the delivery of Epic training for physicians, managers, and staff.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

1575 Northeast Expy NE

Job Family

Practice Operations & Management