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Job summary
A government service provider in Harrisburg seeks a skilled administrative professional to manage business approval processes. The ideal candidate will have at least 2 years of experience in project or process administration and 3 years dealing directly with customers. This role involves coordinating with various stakeholders and managing a backlog of requests, ensuring effective communication throughout. Strong organizational and leadership skills are essential for success in this position.
Qualifications
2+ years experience managing projects or process administration.
3+ years dealing directly with customers.
1+ years in vendor management.
Responsibilities
Gather and document business requirements from agencies.
Prepare and submit information to approvers.
Meet with stakeholders to ensure timely processing.
Review and interpret contract agreements.
Collaborate with vendors on requirements.
Research current solutions in use.
Provide guidance on the approval process.
Track and manage the backlog of requests.
Facilitate requests for additional information.
Serve as point of contact for agency staff.
Skills
Strong administrative skills
Customer service skills
Organizational skills
Leadership skills
Job description
A government service provider in Harrisburg seeks a skilled administrative professional to manage business approval processes. The ideal candidate will have at least 2 years of experience in project or process administration and 3 years dealing directly with customers. This role involves coordinating with various stakeholders and managing a backlog of requests, ensuring effective communication throughout. Strong organizational and leadership skills are essential for success in this position.