Project Manager - Policy and Testing

City of San Antonio; San Antonio (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

City of San Antonio is seeking an experienced HR Project Manager to lead complex human resources initiatives within the Policy & Testing Division. You will coordinate cross‑functional efforts, develop HR policies, prepare reports, and monitor performance and documentation standards.

Role requires supervisory experience, CJIS background, and a Texas Driver's license, with occasional after-hours work and budget involvement. Based in City Tower, San Antonio, TX.

Qualifications

• Bachelor's degree from an accredited college or university.
• Five years of progressive professional experience in business, finance, management, or related field with HR focus, including one year in supervision.
• Must pass CJIS fingerprint-based background check; CJIS eligibility required; disqualifiers listed.
• Valid Class C Texas Driver's License.

Responsibilities

• Manages and coordinates HR projects across divisions, city departments, agencies, and private sector reps.
• Seeks, evaluates information, and provides specialized reports to management.
• Develops and implements HR operating policies, procedures, and SOP improvements.
• Prepares and delivers presentations and trainings as needed.
• Suggests management solutions addressing HR issues; supports budget monitoring.
• Represents department at conferences and meetings as SME on HR processes.
• Supervises, trains, and evaluates staff when needed.
• Assists in special HR projects including process documentation and improvements.
• Provides HR support to other departments on performance management and leave guidance.

Skills

Supervisory experience

Policy development

Data analysis

Presentation skills

Project coordination

Education

Bachelor's degree

Master's degree

Tools

Microsoft Office

Job description

Job Summary

Under general direction, is responsible for managing and coordinating complex human resources projects in the Policy & Testing Division of the Human Resource Department that require specialized knowledge and overseeing the performance of professional work of the projects. Conducts research, provides data and recommendations, and implements solutions to achieve goals and objectives. Serves as team leader on special projects assigned by department management. May exercise supervision over assigned staff.
Work Hours
7:45 am - 4:30 pm, Monday - Friday; occasional evenings and weekends will be required, depending on projects and business needs.
Primary Work Location
City Tower, 100 W. Houston, San Antonio, TX 78205
This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

Essential Job Functions

• Manages and coordinates projects and activities between various divisions, City departments, public agencies, committees, and/or private sector representatives, leveraging the ability to manage multiple projects simultaneously.
• Seeks and evaluates information from a variety of sources; provides specialized reports as requested by management,
• Partners with customer departments to assist in evaluating, developing, and implementing operating policies and procedural improvements to ensure effectiveness and consistencies to human resources policies and procedures, including performance management, policy development, process documentation, and SOP improvement.
• Prepares and delivers presentations and trainings, as needed.
• Suggests and implements management solutions to address new or ongoing issues within department or division, informed by experience in performance management and policy development.
• May assist in preparing and monitoring of annual departmental or divisional budget.
• Serves as departmental/divisional representative at conferences, committees, and meetings, providing subject‑matter expertise on HR processes, policies, and leave of absence management.
• May supervise, train, and evaluate staff.
• Assists in the performance of special projects as assigned by the Human Resources Department, including those involving process documentation, SOP development, and improvement initiatives.
• Provides assistance to other departments on Human Resources issues, including performance management, policy interpretation, and leave of absence guidance.
• Performs related duties and fulfills responsibilities as required.

Job Requirements

• Bachelor's Degree from an accredited college or university.
• Five (5) years of progressively responsible professional experience in business, finance, management, or related field, with focus on Human Resources or organizational resource planning, to include one (1) year of supervisory or lead experience.
• Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions
• Valid Class 'C' Texas Driver's License.

Preferred Qualifications

• Master's Degree in Business Administration, Human Resources Management, Public Administration, or related field.
• Strong Microsoft Office Suite skills (Excel, Teams, Word, PowerPoint, Publisher).
• Active PHR, SPHR, SHRM-CP, or SHRM-SCP Certification.
• Extensive professional experience and/or certification in Lean Six-Sigma Process Improvement.
• Experience collecting and analyzing data to provide recommendations to management, including insights related to performance management trends and policy effectiveness.
• Experience conducting quality control reviews or audits of work processes and products, including HR processes such as leave of absence workflows, SOP adherence, and policy application.
• Experience providing human resources support and management in municipal or local government, including performance management, policy development, and leave of absence management.
• Experience coordinating and leading multiple projects at the same time.
• Experience presenting information to groups of various size and composition.

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration.

Knowledge, Skills, and Abilities

• Knowledge of supervisory and managerial principles, practices, and techniques.
• Knowledge of Human Resource techniques, methods, procedures and practice.
• Knowledge of statistical analysis methods and basic mathematical skills.
• Knowledge of position/job analysis and labor market survey procedures and techniques.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of organizational strategic planning and operations research.
• Knowledge of public administration practices and local government issues.
• Skill in utilizing personal computers and associated MS Windows-based software applications (e.g., Word, Excel, and Access) and enterprise resource management software.
• Skill in collecting, analyzing, analyzing, and interpreting data.
• Skill in prioritizing and managing multiple tasks.
• Ability to operate a computer keyboard and other basic office equipment.
• Ability to analyze problems, identify alternative solutions, project consequences of proposed action and implement recommendations in support of goals.
• Ability to analyze complex data and develop clear and concise written reports and presentations.
• Ability to plan and coordinate complex assignments, utilizing additional staff, if necessary.
• Ability to work independently, with minimal supervision, and use rational judgment in making work-related decisions.
• Ability to work with frequent interruptions and changes in priority.
• Ability to recruit, supervise, train, develop and evaluate staff.
• Ability to communicate clearly and effectively.
• Ability to establish and maintain effective working relationships with City staff and the general public.
• Ability to perform all the physical, intellectual, and analytical requirements of the position including decision making.
• Ability to work primarily inside an office environment with occasional visits to field environment