Project Manager (Pharma/Biopharma)

Confidential; Boston (MA); On-site; USD 61,992 - 68,880; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k)-retirement savings

Employee discounts

Job summary

A leading project management firm in Boston is seeking a Project Manager II to lead customer-facing implementation and relocation projects in lab and manufacturing environments. The ideal candidate will manage project logistics, coordinate cross-functional teams, and ensure high customer satisfaction. With a focus on compliance and effective risk management, this role offers a salary range of $45-$50 per hour and comprehensive benefits including healthcare and retirement plans.

Qualifications

• 2–4 years of experience managing service delivery, implementation, or relocation projects.
• Familiarity with lab support operations and regulatory standards is a plus.
• Ability to travel domestically up to 75%.

Responsibilities

• Lead end-to-end project management for implementations and relocations.
• Coordinate cross-functional teams to ensure seamless delivery.
• Manage project logistics including equipment moves and lab setups.

Skills

Project management principles

Communication skills

Analytical abilities

Collaborative skills

Problem-solving abilities

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Project documentation tools

Job description

Get AI-powered advice on this job and more exclusive features.

This range is provided by Confidential. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45.00/hr - $50.00/hr

Direct message the job poster from Confidential

Project Manager II – Customer Success & Implementations

Location: Cambridge, MA 02142 and Waltham, MA 02451

Project Duration: 6-9 months with convert to permanent based on performance

Schedule: Mon - Fri

Summary:

We’re seeking a Project Manager II to lead customer‑facing implementation and relocation projects across laboratory, production, and onsite service environments. This role drives the planning, coordination, and execution of complex operational transitions while serving as a key liaison between customers, cross‑functional teams, and vendors.

What You’ll Do:

• Lead end‑to‑end project management for service implementations, lab/production relocations, and operational transitions.
• Develop project scopes, timelines, risk assessments, and resource plans aligned with customer goals and internal standards.
• Coordinate cross‑functional teams—including Lab Services, Production, Supply Chain, Operations, EHS, IT, and Facilities—to ensure seamless delivery.
• Act as the primary customer contact throughout the project lifecycle, ensuring transparency, alignment, and accountability.
• Manage all project logistics including equipment moves, lab setups, material transfers, staffing coordination, and vendor support.
• Conduct site assessments to confirm readiness and align expectations prior to major project milestones.
• Prepare and present project documentation such as status updates, dashboards, budgets, closure reports, and summaries.
• Ensure full compliance with safety, regulatory, and quality standards during all implementation and relocation activities.
• Identify risks, troubleshoot issues, and drive effective solutions to maintain project momentum and customer satisfaction.
• Support vendor management and planning sessions to define scope, deliverables, and performance expectations.
• Projects delivered on time, within scope, and on budget
• High customer satisfaction and strong service delivery
• Effective risk mitigation and issue resolution
• High‑quality, timely project documentation
• Compliance with all safety, regulatory, and quality requirements

What You Bring:

• 2–4 years of experience managing service delivery, implementation, or relocation projects—ideally in lab, life sciences, or manufacturing environments
• Strong understanding of project management principles: scope, risk, methodology, and resource planning
• Experience collaborating with cross‑functional teams and customer stakeholders
• Familiarity with lab support operations, materials management, EHS, GxP, and facility readiness (a plus)
• Excellent communication, presentation, and customer engagement skills
• Strong analytical, logistical, and problem‑solving abilities
• Proficiency with Microsoft Office and project documentation tools
• Ability to travel domestically up to 75%, with occasional non‑standard hours based on project needs

Preferred Qualifications:

Bachelor’s degree or equivalent experience required

PMP or similar project management certification is a plus

Benefits Disclosure:

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Referrals increase your chances of interviewing at Confidential by 2x