Project Manager Laboratory Operations

Russell Tobin; Cambridge (MA); On-site; USD 61,992 - 68,880; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k) retirement savings

Employee discounts with vendors

Job summary

A staffing solutions company is looking for a Project Manager II for Customer Success in Cambridge, MA. This role requires experience in laboratory operations and project management within life sciences. Responsibilities include leading customer implementations, coordinating logistics, and ensuring compliance with safety regulations. A PMP certification and proficiency in PM software like Smartsheet are preferred. Full healthcare benefits and competitive pay are offered for this contract position with potential extension.

Qualifications

• 1–3 years of project management experience in service delivery, implementations, or relocations.
• Experience in lab, life science, or manufacturing environments.
• Knowledge of materials management and supply chain logistics.

Responsibilities

• Lead end-to-end management of customer service implementation projects.
• Coordinate cross-functional resources during project lifecycle.
• Prepare and deliver project documentation and status reports.

Skills

Project management

Customer-facing skills

Laboratory operations experience

Communication skills

Logistical skills

Education

PMP or equivalent PM certification

Tools

Smartsheet

Job description

Get AI-powered advice on this job and more exclusive features.

This range is provided by Russell Tobin. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45.00/hr - $50.00/hr

Direct message the job poster from Russell Tobin

The Science Team at Russell Tobin is supporting a world-class organization that has an opening for “Project Manager II – Customer Success, Implementations”.

Candidates must have laboratory support operations experience, strong customer-facing project management skills, and be comfortable working in lab, life sciences, or technical environments.

Key Responsibilities

Lead end-to-end management of customer service implementation and lab/production relocation projects. Develop detailed project plans, timelines, risk assessments, and scoping documents. Coordinate cross-functional resources (Operations, EHS, Facilities, IT, Supply Chain, Lab Services). Serve as the primary customer contact throughout the project lifecycle. Manage all logistics including equipment moves, lab setups, material transfers, staffing, and vendor alignment. Conduct site assessments and readiness evaluations prior to execution. Prepare and deliver project documentation: status reports, dashboards, budget updates, and closure reports. Ensure adherence to safety, regulatory, and quality requirements (GxP familiarity beneficial).

Required Skills/Attributes:

PMP (or equivalent PM certification) strongly preferred. 1–3 years of project management experience in service delivery, implementations, or relocation projects. Experience in lab, life science, or manufacturing environments. Experience with Smartsheet or other PM software strongly preferred. Strong operational, logistical, and customer-facing communication skills. Knowledge of lab support operations, materials management, EHS, supply chain logistics, and facility readiness.

Additional Information:

Location: Cambridge and Waltham, MA 75% travel. Contract Length: 9 Months with potential extension. Pay range: $45-$50/hr. on W2. Must be authorized to work in the United States.

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

APPLY NOW!

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Management

Industries

Pharmaceutical Manufacturing and Biotechnology Research

Referrals increase your chances of interviewing at Russell Tobin by 2x

Get notified about new Laboratory Operations Manager jobs in Cambridge, MA.