Project Manager of Insurance Restoration

ServiceMaster Clean of Fraser Valley; Ashburn (VA); Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company car

Health insurance

Paid time off

Training & development

Job summary

Paul Davis Restoration of Northern Virginia seeks Project Managers who want to provide extraordinary care while serving others in their time of need. The Project Manager is a team-player who embraces the value of customer care, communication, and process discipline.

High emotional intelligence and a deliberate sense of urgency to project plan and execute construction projects that allow our customers to return to their homes and/or businesses as soon as possible.

Qualifications

• Residential and commercial construction knowledge.
• Superior verbal and written communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Multi-task activities across a set of diverse stakeholders.
• Knowledge of the Insurance Industry claim process.
• Coachable with the goal of continuous improvement and professional development
• Superior managerial and diplomacy skills.
• Proficient with computers and construction software
• Excellent decision-making and problem-solving skills.
• Knowledge of Xactimate or other similar estimating software is preferred

Responsibilities

• Professionally represent the Paul Davis principles of honesty and integrity.
• Continuously work to ensure compliance with all Paul Davis processes, policies, better business practices, and in accordance with the laws and regulations in the jurisdictions in which Paul Davis Restoration operates.
• Meet or exceed the financial, production, and customer service metrics established.
• Manage and maintain strong relationships with customers to deliver high quality construction projects timely.
• Execute Large Loss Residential (Over $50,000), complex, and commercial contracts and projects to ensure successful results.
• Negotiate and execute change orders, work orders, subcontracts, and purchase orders.
• Recruitment and management of subcontractors
• Work with the administrative team to collect payments on projects with outstanding issues
• Project a positive image of the organization to colleagues, customers, industry, and community.
• Meet operational objectives of Sales, Gross Margin, Job Closings and Net Promoter Score. Track metrics during bi-weekly goal setting and review meetings
• Perform other related duties as assigned.

Skills

Residential and commercial knowledge

Verbal and written communication

Organizational skills

Multi-tasking across stakeholders

Insurance industry claim process

Coachable for improvement

Managerial and diplomacy skills

Computers and construction software

Decision-making and problem-solving

Xactimate or estimating software

Education

Bachelor's Degree in Business Administration/Finance/Construction Management or relevant field

Tools

MS Office Suite

Xactimate (estimating software)

Job description

Benefits:

• 401(k) matching


• Bonus based on performance


• Company car


• Health insurance


• Paid time off


• Training & development

About Us

Founded in 1966, Paul Davis is a rapidly growing network of more than 300 independently owned and operated franchises providing emergency services to repair and mitigate damage to residential, institutional, and commercial structures from fire, water, storm, mold, and other disasters.

Paul Davis Restoration of Northern VA embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Paul Davis Restoration of Northern Virginia is seeking Project Managers who want to provide extraordinary care while serving others in their time of need.

Purpose

The Project Manager is a team-player who embraces the value of customer care, communication, and process discipline. High emotional intelligence and a deliberate sense of urgency to project plan and execute construction projects that allow our customers to return to their homes and/or businesses as soon as possible. Our project managers work directly with property owners, their representatives, insurance carriers, and sub-contractors. Our PM’s know how to project plan as well as project-manage. This manager is responsible for leading the renovation, as well as controlling and communicating for the project budget. This team member efficiently and effectively oversees field teams as they produce our re-build projects.

Responsibilities

• Professionally represent the Paul Davis principles of honesty and integrity.


• Continuously work to ensure compliance with all Paul Davis processes, policies, better business practices, and in accordance with the laws and regulations in the jurisdictions in which Paul Davis Restoration operates.


• Meet or exceed the financial, production, and customer service metrics established.


• Manage and maintain strong relationships with customers to deliver high quality construction projects timely.


• Execute Large Loss Residential (Over $50,000), complex, and commercial contracts and projects to ensure successful results.


• Negotiate and execute change orders, work orders, subcontracts, and purchase orders.


• Recruitment and management of subcontractors


• Work with the administrative team to collect payments on projects with outstanding issues


• Project a positive image of the organization to colleagues, customers, industry, and community.


• Meet operational objectives of Sales, Gross Margin, Job Closings and Net Promoter Score. Track metrics during bi-weekly goal setting and review meetings


• Perform other related duties as assigned.

Required Skills

• Residential and Commercial construction knowledge.


• Superior verbal and written communication and interpersonal skills.


• Excellent organizational skills and attention to detail.


• Multi-task activities across a set of diverse stakeholders


• Knowledge of the Insurance Industry claim process.


• Coachable with the goal of continuous improvement and professional development


• Superior managerial and diplomacy skills.


• Proficient with computers and construction software


• Excellent decision-making and problem-solving skills.


• Knowledge of Xactimate or other similar estimating software is preferred

Preferred but not required

• Bachelor's Degree in Business Administration, Finance, Construction Management or relevant field.


• Extensive and diversified background with at least 3 years of related construction experience.


• Proficient in MS Office Suite or related business software.

Benefits and Compensation:

• Base salary plus Bonus


• Industry certifications reimbursement program


• Health, dental and vision insurance


• Paid holidays, sick and vacation days


• 401(K) plan with company match after 1 year

For Veterans

Paul Davis Restoration of Northern Virginia is an Official V3 Certified (Virginia Values Veterans) company and a strong supporter of hiring Veterans!

The Location

Virginia Counties: Loudoun, Fairfax, Fauquier, Stafford, Prince William

Flexible work from home options available.