Project Manager, Merchant Services Implementation

Motion Recruitment; Charlotte (NC); Hybrid; USD 83,000 - 138,000; Full time

Job summary

Motion Recruitment is seeking a Project Manager for a long-term contract in Charlotte, NC (Hybrid). You will build and maintain project plans, manage timelines, and coordinate cross-functional teams with a focus on delivering value for a major financial services client.

The role requires hands-on PM experience, strong communication, and the ability to manage multiple workstreams with limited oversight. Prior experience with waterfall methods and familiarity with SOWs is a plus.

Qualifications

• Hands-on project management experience, including project planning, status reporting, task tracking, and risk and issue management.
• Strong organizational, time-management, and communication skills.
• Confidence working with clients and coordinating cross-functional stakeholders.
• The ability to manage details and drive progress with limited oversight.
• Experience with traditional or waterfall project management approaches.

Responsibilities

• Build and maintain project plans, kickoff materials, task lists, and status reports.
• Coordinate implementation work across clients and internal teams, keeping milestones and deliverables on track.
• Monitor risks, issues, dependencies, and timelines; communicate concerns and elevate when needed.
• Review Statements of Work (SOWs) for accuracy and confirm that project deliverables have been validated.
• Prepare clear handoff documentation for servicing and account management teams.
• Communicate professionally with clients and stakeholders, setting expectations and providing confidence in delivery.
• Manage multiple workstreams while maintaining strong organization and follow-through.

Skills

Project management

Communication

Stakeholder management

Cross-functional coordination

Risk & issue management

Planning & scheduling

Tools

Microsoft Project

Excel

Job description

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Project Manager in Charlotte, NC (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. We want you to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially.

Merchant services or payments experience is strongly preferred, but not required. Candidates with relevant industry knowledge and strong project management skills will be especially competitive. Direct onboarding or implementation experience is an advantage.

What you’ll do

• Build and maintain project plans, kickoff materials, task lists, and status reports.
• Coordinate implementation work across clients and internal teams, keeping milestones and deliverables on track.
• Monitor risks, issues, dependencies, and timelines; communicate concerns and elevate when needed.
• Review Statements of Work (SOWs) for accuracy and confirm that project deliverables have been validated.
• Prepare clear handoff documentation for servicing and account management teams.
• Communicate professionally with clients and stakeholders, setting expectations and providing confidence in delivery.
• Manage multiple workstreams while maintaining strong organization and follow-through.

What you’ll bring

• Hands-on project management experience, including project planning, status reporting, task tracking, and risk and issue management.
• Strong organizational, time-management, and communication skills.
• Confidence working with clients and coordinating cross-functional stakeholders.
• The ability to manage details and drive progress with limited oversight.
• Experience with traditional or waterfall project management approaches.

Preferred qualifications

• Experience in merchant services, payments, or a related financial services area.
• Exposure to merchant onboarding, payment products, or client implementation.
• Familiarity with project tools such as Microsoft Project and Excel.