Project Manager Lien Resolution

Socket.dev; Austin (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

ARCHER Systems in Austin, TX is seeking a Lien Resolution Project Manager to guide mass tort dockets through lien operations from intake to completion. You will collaborate with internal and external teams, analyze data, and maintain accurate databases to ensure timely lien resolution.

The role requires strong Excel skills, cross-functional collaboration, and the ability to thrive in a fast-paced startup environment. 2+ years in related field and a 4-year degree are expected.

Qualifications

• Degree from a 4-year college or university or related experience.
• Proficient in Excel; ability to glean conclusions from datasets and communicate findings.
• Excel skills: pivot tables, VLOOKUP, conditional formatting, charts, IF formulas.
• Comfortable in a fast-paced startup environment.
• Cooperate across cross-functional teams in multiple geographic locations.
• Decisive with strong sense of urgency and accountability.

Responsibilities

• Ensure ARCHER performs the full scope of services as defined by the Master Settlement Agreement and client law firms.
• Identify docket needs and ensure those needs are met; remove roadblocks with other departments.
• Maintain database and tools with up-to-date lien resolution information.
• Analyze data to guide input into the database and streamline docket processing.
• Monitor milestones, coordinate with departments, invoicing, and lien payments.
• Track and report on key docket metrics.

Skills

Excel

Data analysis

Communication

Cross-functional

Fast-paced startup

Education

4-year degree

Job description

POSITION SUMMARY:

A Lien Resolution Project Manager is responsible for guiding and managing mass tort dockets through lien operations from intake hand-off phase to completion. This includes collaboration with various departments across the organization to ensure dockets are progressing towards completion and that all lien resolution related duties ARCHER is tasked with are being delivered timely and accurately. In this role, you will work with both internal and external parties. A Lien Resolution Project Manager is organized, has a high degree of analytical ability, exhibits excellent communication and critical thinking skills, and is adept at working with various operational departments to steer progress on assigned dockets.

POSITION LOCATION:

Austin, TX

JOB RESPONSIBILITIES:

• Ensure that ARCHER is performing the full scope of services as defined by both the Master Settlement Agreement and client law firms.
• Identify docket level needs, both internal and external, and ensure that those needs are met. This includes:
  • Identifying operational roadblocks preventing lien resolution progress and working with other departments/teams to ensure those roadblocks are cleared.
  • Understanding key deliverables and scope (i.e. disbursement requests, holdback reports, etc.) and ensuring ARCHER is complying with all established protocols, as well as creating new protocols when necessary.
  • Ensuring that health claim audit protocols are developed and implemented.
  • Assisting in drafting external communications by providing lien related content.
  • Ensuring lien level reporting is established and delivered to clients on schedule.
• Maintain database and all other tools with up to date and accurate information as it relates to the lien resolution.
• Analyzing and interpreting data in order to provide instruction for input into database, including understanding the effects that data has on the lien resolution process. This includes establishing streamlined ways to process information on dockets.
• Monitoring key milestones for all dockets, which includes:
  • Coordinating with other departments to prepare them to act when milestones are met.
  • Ensuring other departments fulfill responsibilities timely when certain milestones are met.li>
  • Coordinating with Accounts Receivable or Project Director when invoicing milestones are met to ensure timely invoicing for lien resolution services.
  • Coordinating with Lien Payments team to establish docket specific lien payment requirements, including timing of when lien payments will begin.
• Track and report on key docket metrics

HIGH LEVEL POSITION EXPECTATIONS

• To possess ability to work with multiple internal teams as an engaged team member and to work in a fast-paced environment with a high level of patience, tact and diplomacy.
• To know and identify status of all assigned dockets.
• To proactively anticipate and identify service issues and work with internal managers/team leads to rectify same.
• To ensure that docket accuracy, timeliness, and service excellence are met from docket beginning to docket end.
• Establish and implement process improvements to enhance the delivery of services

KNOWLEDGE, SKILLS, AND ABILITIES

• Degree from a 4-year college or university or related experience

• Proficient in Excel, including ability to glean conclusions from datasets and effectively communicate findings
• Essential Excel skills would include (but not limited to): pivot tables, VLOOKUP, conditional formatting, developing charts, logical If formulas

• Comfortable in extremely fast-paced startup environment
• Ability to work cooperatively in cross-functional, multiple geographic location setting
• Decisiveness and sense of urgency; ability to see and act quickly on priority issues
• Clear, confident communicator
• Self-starter with high degree of personal accountability
• Critical thinking
• Specifically, able to ask thoughtful questions, solve complex problems, think analytically, etc.
• High degree of accuracy and attention to detail
• Excellent organizational skills with ability to handle various projects simultaneously

Desired Experience

• 2+ years of experience in Legal Project Management

• 2+ years of experience in lien resolution, insurance adjusting, personal injury or mass tort law, or related field

BENEFITS:

• 401(K) retirement plans with matching contributions.
• Comprehensive health insurance coverage.
• Dental and vision insurance plans.
• Parental leave to support work-life balance.
• Short-term and long-term disability coverage.

ABOUT ARCHER

ARCHER Systems is a leading technology-enabled legal services company that provides pre-settlement and post-settlement administration services for a single event, mass tort, and class action cases with the goal of helping claimants access their settlement proceeds more efficiently and quickly. The company plans to continue leveraging technology and top-tier talent to enhance customer service and offer new product lines and services.

ARCHER’s core offering is post-settlement Healthcare Lien Resolution Administration and QSF (Qualified Settlement Fund) Administration and payments processing for multi-claimant (mass tort and class action) litigation. Other services include claims administration, single event lien resolution, probate, and bankruptcy coordination, release administration, medical records review, plaintiff fact sheet, and other intake/census preparation and management. ARCHER enables law firms to focus on their litigation while ensuring that critical pre-settlement and post-settlement administration documents, services, business analytics, and reporting are handled efficiently and effectively.