Project Manager – Library & Cultural Institution Research

FWI (FedWriters, Inc.); Washington (District of Columbia); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Plan

Holiday Pay

Paid Time Off

Job summary

FWI (FedWriters, Inc.) in Washington, DC seeks a Project Manager to lead a multi-year researcher experience assessment for the Library of Congress. You will coordinate with the Senior Project Director to design surveys, collect data, and analyze stakeholder feedback to deliver actionable insights for researchers and the public.

Hybrid, full-time role with onsite meetings on Capitol Hill. The ideal candidate has at least three years in survey-centric research for libraries or cultural

Qualifications

• Minimum of three years leading survey activity in libraries or cultural institutions.
• Experience overseeing evaluation design, data collection, statistical analysis, and reporting.
• Ability to manage a team and oversee program requirements and staff.

Responsibilities

• Assist with design and implementation of qualitative and quantitative research methodologies to evaluate researcher behaviors, perceptions, and experience—onsite and online.
• Process development, policy/procedure analysis, and risk management activities related to research services delivery.
• Statistical analysis and reporting, translating findings into clear recommendations for institutional leadership.
• Delivery of written reports (preliminary findings, final report, implementation plan) and executive-level presentations.
• Project planning, scheduling, and quality control across all research workstreams.

Skills

Survey design

Research analysis

Stakeholder management

Education

Advanced degree in library science/research methods/public administration

Job description

Overview

Join our team as a Project Manager and support the Library of Congress by leading a multi-year program of researcher experience assessment and engagement. You will work closely with the Senior Project Director and will assist with survey design, data collection, and stakeholder analysis across the Library's Capitol Hill campus, ensure the program delivers actionable insights that shape how millions of researchers and the public interact with the nation's largest library.

FWI is expanding rapidly and has been recognized as a 2024 and 2025 Top Workplace by the Washington Post, offering excellent growth opportunities in a collaborative environment.

• Position is contingent upon contract award

Work Schedule and Location

Hybrid: This full-time hybrid position will work Monday through Friday, 9am to 5pm with regular onsite presence at the Library of Congress's Capitol Hill campus in Washington, DC for meetings, presentations, and training sessions.

Responsibilities

• Assist with the design and implementation of qualitative and quantitative research methodologies to evaluate researcher behaviors, perceptions, and experience — both onsite and online
• Process development, policy/procedure analysis, and risk management activities related to research services delivery
• Statistical analysis and reporting, translating findings into clear recommendations for institutional leadership
• Delivery of written reports (preliminary findings, final report, implementation plan) and executive-level presentations
• Project planning, scheduling, and quality control across all research workstreams

Required Qualifications

• Minimum of three (3) years of demonstrated experience developing and leading survey activity in support of research libraries or cultural institutions
• Demonstrated experience participating in overseeing evaluation design, data collection, statistical analysis, and reporting
• Ability to manage a team and oversee program requirements and staff

Desired

• Advanced degree (e.g., MLIS, MPA, or related field) in library science, research methods, public administration, or a related discipline
• Prior experience conducting researcher/patron experience assessment specifically within a library, archive, or museum setting
• Experience presenting findings and recommendations to executive-level government leadership
• Familiarity with federal quality/deliverable standards and COR-based contract oversight

Why Join Our Team

At FWI, we place the highest importance on creating an exceptional employee experience. You'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including:

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Long-term and Short-term Disability Insurance
• Life Insurance
• 401(k) Plan
• Holiday Pay
• Paid Time Off

FWI is an Equal Opportunity Employer, including disability/vets.

Pay Range

Negotiable