Project Manager – Inside Sales & Customer Experience

Selux-US; Town of Lloyd (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k with match

Paid holidays

Job summary

Selux Corporation is seeking an Inside Sales Project Manager in Highland, NY. You will manage orders from inquiry to delivery, coordinate with customers, sales, engineering and production, and ensure customer expectations are met.

The role requires familiarity with CRM/ERP systems and strong communication, time management, and organizational skills. Expect a Monday-Thursday schedule with a Friday half-day and a comprehensive benefits package.

Qualifications

• Three years customer service or project coordination experience preferred.
• Familiarity with CRM and ERP systems.
• Strong verbal and written communication skills.
• Excellent time management and organizational skills.

Responsibilities

• Manage the commercial ordering process from initial inquiry through delivery, including responding to RFQs and preparing quotes.
• Stay up to date on the sales process, technical details, limitations and customization options for all products.
• Document all inquiries and project details in the CRM to ensure visibility across the team.
• Process orders and submittal packages with accuracy per company policies and procedures.
• Review specifications and reflected ceiling plans for quotations and orders, and seek clarifications as needed.
• Collaborate with the wider Selux team to handle technical and logistical issues as needed.
• Help maintain a knowledge base of customer inquiries and product information.
• Brainstorm and implement ideas to improve sales processes and customer experience.

Skills

CRM proficiency

ERP familiarity

Verbal communication

Written communication

Time management

Organizational skills

Tools

CRM systems

ERP systems

Job description

Selux Corporation is seeking an Inside Sales Project Manager in Highland, NY. You will manage orders from inquiry to delivery, coordinate with customers, sales, engineering and production, and ensure customer expectations are met.

The role requires familiarity with CRM/ERP systems and strong communication, time management, and organizational skills. Expect a Monday-Thursday schedule with a Friday half-day and a comprehensive benefits package.