Project Manager- Implementations

Broadridge; Edgewood (NY); On-site; USD 110,000 - 130,000; Full time

Job summary

Broadridge is hiring! We’re seeking an Implementation Project Manager to join our stellar team. You would be responsible for leading the planning, coordination, execution, and successful delivery of client onboarding, implementation, and enhancement initiatives.

This role serves as the primary project lead, ensuring that timelines, risks, resources, dependencies, and stakeholder communications are effectively managed throughout the project lifecycle.

Qualifications

• 5+ years in PM/implementation roles.
• Experience leading client-facing SaaS deployments.
• Strong planning, scheduling, and stakeholder management.
• Ability to manage multiple projects and priorities.
• Familiarity with Agile, Jira, and Confluence.

Responsibilities

• Lead onboarding, implementation, and upgrades from planning to deployment.
• Develop and maintain project plans, timelines, risks, and action items.
• Coordinate communications across stakeholders.
• Facilitate meetings, status reviews, and executive updates.
• Work with Product, Engineering, Operations, QA, and client teams to ensure delivery.
• Identify risks and drive resolution across teams.
• Support planning in Agile environments and Jira/Confluence tracking.
• Ensure successful transition to business-as-usual support.
• Deliver client-focused project governance and outcomes.

Skills

Project management

Stakeholder management

Communication

Agile methodologies

Leadership

Tools

Jira

Confluence

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring! We’re seeking an Implementation Project Manager to join our stellar team! You would be responsible for leading the planning, coordination, execution, and successful delivery of client onboarding, implementation, and enhancement initiatives.

This role serves as the primary project lead, ensuring that timelines, risks, resources, dependencies, and stakeholder communications are effectively managed throughout the project lifecycle.

The ideal candidate combines strong project management discipline, stakeholder communication, organizational skills, and client-facing professionalism. They are comfortable serving as the face of Broadridge with clients throughout project engagements while partnering with internal teams to ensure successful execution, delivery, and operational readiness.

Responsibilities

• Lead onboarding, implementation, and enhancement projects from planning through production deployment and stabilization.
• Develop and maintain project plans, timelines, milestones, risks, dependencies, and action items.
• Serve as the primary point of coordination for project communications across internal and external stakeholders.
• Facilitate project meetings, status reviews, stakeholder discussions, and executive updates.
• Coordinate activities across Product, Engineering, Operations, QA, Client Services, Solutions, and client teams to ensure alignment and successful delivery.
• Proactively identify project risks, issues, dependencies, and resource constraints while driving resolution through collaboration and escalation when necessary.
• Work within Agile delivery environments to support implementation planning, Jira/Confluence tracking, sprint coordination, and delivery readiness activities.
• Support successful client outcomes through professional communication, stakeholder engagement, and effective project governance.
• Ensure solutions are successfully transitioned into sustainable business-as-usual operational support models.

Qualifications

• 5+ years of Project Management, Implementation Management, Program Coordination, or related experience.
• Experience leading client-facing software implementation, onboarding, SaaS deployment, or enterprise technology projects.
• Strong project planning, scheduling, organizational, and stakeholder management skills.
• Experience managing multiple concurrent projects and competing priorities.
• Familiarity with Agile methodologies, software development environments, Jira, Confluence, and related collaboration tools.
• Excellent communication, facilitation, presentation, and relationship-building skills.
• Ability to influence and coordinate work across multiple teams without direct authority.
• Demonstrated ability to identify risks, resolve issues, and maintain project momentum in dynamic environments.
• Financial services, regulatory communications, enterprise software, or technology implementation experience preferred.

Compensation Range: The salary range for this position is between $110,000 - $130,000 USD. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, international locations and education.

Bonus Eligibility: Bonus Eligible

Benefits Information: Please visit www.broadridgebenefits.com for information on our comprehensive benefit offerings. for this role.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [e-mail].