Project Manager II - EPMO

Desert Financial Credit Union; Phoenix (AZ); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Paid time off

Paid holidays

Career development

Job summary

Desert Financial Credit Union is seeking a Project Manager II to oversee multiple technology projects, coordinating cross-functional teams and external partners. This hybrid role is based in Phoenix, AZ, and requires strong leadership and communication to drive project outcomes across the organization.

The ideal candidate has 5+ years of project management experience, familiarity with Waterfall and Agile methods, and proficiency with HP ALM and Jira.

Qualifications

• Bachelor's Degree in Business or IT or equivalent experience.
• 5+ years experience in project management.
• Strong communication skills with all staff and management.
• Leadership of medium-sized project teams.
• Experience with Waterfall and Agile methodologies.
• Experience with HP ALM and Jira.

Responsibilities

• Document objectives, scope, requirements, milestones, and costs.
• Track progress and communicate status to stakeholders; manage risks and issues.
• Lead project team meetings and prepare agendas and notes.
• Mentor EPMO team and contribute to process improvements.
• Stay current on project management trends and pursue self-development.
• Perform other duties as assigned.

Skills

Project management

Communication

Leadership

Attention to detail

Organizational skills

Customer service

Microsoft Office

PMP Certification

Education

Bachelor's Degree in Business or IT

Tools

HP ALM

JIRA

SharePoint

Visio

Microsoft Project

PowerPoint

Job description

Who We Are

SwitchThink Solutions is a fast-growing technology company supporting our parent organization, Desert Financial Credit Union, and more than 175 external credit unions nationwide. Our solutions are built on the Correlation Keystone Platform and complemented by managed services, cloud hosting, disaster recovery, business intelligence, and AI offerings.

Who We Are

SwitchThink Solutions is a fast-growing technology company supporting our parent organization, Desert Financial Credit Union, and more than 175 external credit unions nationwide. Our solutions are built on the Correlation Keystone Platform and complemented by managed services, cloud hosting, disaster recovery, business intelligence, and AI offerings. Our clients trust us. We have maintained zero customer churn for eight years and consistently earn strong client advocacy, with an NPS of 84. Our employees are equally committed, bringing a collaborative, team-oriented mindset and a shared passion for excellence. Backed by the financial strength of Desert Financial Credit Union, we offer stability alongside meaningful growth opportunities.

Who We Are Looking For

The Project Manager II is responsible for managing assigned projects across the organization, including technology projects. They utilize the processes, guidelines, systems, templates and forms set forth by the Enterprise Project Management Office (EPMO). The Project Manager II manages several complex enterprise level projects simultaneously and leads project teams (10-20 people), as well as driving outcomes through managed partners. In addition, the Project Manager II leads by example in presence, communication, and professionalism. This is a hybrid position located in Phoenix, Arizona.

Projects typically involve the set-up, configuration, testing and implementation of network, hardware and/or software assets in support of financial institution clients. The information technology environment may be deployed on-premise, hosted or cloud and project management activities frequently involve orchestrating internal and 3rd party resources.

What You Will Do Here

• Work with cross-functional business clients and IT teams to understand and document project objectives, scope, requirements, milestone, deliverables, schedule and cost estimates. Coordinate vendor evaluations and demonstrations; and support vendor negotiations, vendor deliverable tracking and invoice processing (when applicable).
• Monitor and control each project by tracking, reviewing and communicating progress to project stakeholders. To include risk and issue management, decision and action item tracking.
• Prepare for and lead project team meetings. Including creation and distribution of meeting agendas and meeting notes.
• Participate in continual process improvement within the EPMO and acts as a mentor to the EPMO team
• Stays abreast of current project management trends and makes recommendations for self-development
• Perform other job-related duties as assigned.

What You Will Need

• Bachelor's Degree in Business or Information Technology or related field (preferred) OR equivalent combination of education and experience required.
• 5+ years experience in Project management. Experience working in a fast-paced environment, managing multiple medium complexity projects at once required.
• Strong communication skills and ability to communicate effectively (written and verbal) with all levels of staff and management required.
• Confidence in leading medium sized project teams and meetings required.
• Attention to detail and ability to work across functions required.
• Ability to prioritize work within time constraints required.
• Strong organizational and follow-up skills required.
• Strong relationship-building and customer service skills required.
• Demonstrate expertise with Microsoft Office (Outlook, Word, Excel and Power Point, Project, SharePoint, and/or Visio) required.
• Information technology and/or banking/financial industry preferred.
• Experience with both Waterfall and Agile project methodologies preferred.
• Experience working with HP Application Lifecycle Management (HP ALM) and Atlassian JIRA preferred.
• Project Management Professional (PMP) Certification preferred.

What We Offer

• A collaborative, people-first environment where your expertise directly shapes technology solutions that support credit unions and the communities they serve. At SwitchThink, you’ll work alongside experienced, mission driven professionals who value curiosity, thoughtful problem-solving, and delivering meaningful outcomes for clients.
• Competitive compensation and comprehensive benefits, paired with strong opportunities for professional growth and long-term career development.
• Flexibility that supports real work life balance, including generous paid time off, paid holidays, and flexible scheduling.
• Exposure to modern, enterprise scale technology solutions, including cloud platforms, business intelligence, and AI enabled services within a regulated financial services environment.
• Ongoing investment in your development through training, certifications, continuous learning, and clearly defined career pathways—supported by the stability of our credit union foundation and the innovation of a growing technology organization.

Job Location: Phoenix, Arizona

Job Type: Hybrid

Visa Sponsorship: This position is not eligible for visa sponsorship.

For additional information about our organization, careers, and benefits visit: https://jobs.desertfinancial.com/switchthink/us/en/search-results

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.