Project Manager II

Computer Services; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Computer Services, Inc. is seeking a seasoned Project Manager to lead internal, departmental, and customer-facing projects. You will drive initiation, planning, execution, monitoring, and closing while overseeing a high-volume portfolio of smaller projects and providing visibility to leadership.

The role requires four years of project management experience, strong communication skills, and the ability to manage multiple priorities in a dynamic environment. A PMP/CAPM is preferred.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant work experience.
• Four+ years of experience managing multiple project engagements.
• Experience supporting internal and/or customer-facing projects with defined scope and timelines.
• Strong organizational, communication, and stakeholder-management skills.
• Ability to proactively identify risks, solve problems, and manage competing priorities.
• Technical aptitude to understand infrastructure-related projects and collaborate with technical teams.
• Preferred PMP or CAPM certification.

Responsibilities

• Initiation: drive handover from project sponsor and discuss success factors with the customer.
• Planning: review and refine project plans based on complexity and impacts.
• Execution: establish setup and maintain regular communications to ensure progress.
• Monitoring & Controlling: review status, time reporting, and escalate risks as needed.
• Closing: conduct post-project review and gather customer feedback.
• Portfolio Management: oversee a high-volume portfolio of smaller projects and report health metrics to leadership.

Education

Bachelor’s degree or equivalent

Job description

Job Description:Project Managers are responsible for the initiating, planning, executing, monitoring & controlling, and closing CSI internal, departmental, and customer facing projects with new and existing customers with the overall accountability for the success for projects assigned.In addition to direct project management responsibilities, this role provides portfolio management and oversight for a high-volume portfolio of smaller, repeatable projects. This includes maintaining visibility across the portfolio, coordinating priorities and assignments, monitoring progress and capacity, identifying projects requiring attention, and providing portfolio-level reporting and insights to support effective delivery.Project Management ResponsibilitiesInitiationDrives effective hand over from project sponsorExecutes kick-off meetingPlanningReviews standard project plan and refines as required for each project base on complexity factors and impacts as identified by the teamEnsures all team members are assigned to required project rolesReviews project plan highlights and team with the customerDiscusses critical project success factors with the customer and gains their buy-in to supportExecutionEstablishes initial project setupRegularly engages and communicates with project teams to ensure project is progressing as plannedProactively identifies and manages key project issues & risksMonitoring & ControllingRegularly reviews project plan and other available information to gauge project statusRegularly reviews time reporting to ensure actual work is in line with planned workExecutes regular internal and external project status meetingsProvides regular written project status updatesPerforms proactive and disciplined escalations of issues and risks that may put the project in jeopardy statusClosing (completion and closure)Executes post project review meeting to identify lessons learnedExecutes project surveys to obtain the voice of the customer feedback and overall customer satisfaction with the projectOtherProactively engages and contributes to building and continually improving methodologies, processes, and documentationPerforms other duties as assignedPortfolio Management ResponsibilitiesMaintains visibility across a high-volume portfolio of smaller, repeatable projects, monitoring status, key milestones, priorities, risks, and expected completion dates.Coordinates project intake, assignment, prioritization, and sequencing to support customer commitments, business priorities, and efficient delivery.Proactively identifies projects that are stalled, at risk, or not progressing as expected and drives appropriate follow-up, intervention, and escalation.Monitors workload and resource capacity across the portfolio, identifying constraints, competing priorities, and potential impacts to delivery.Provides portfolio-level reporting and insights to leadership, highlighting overall health, trends, risks, throughput, upcoming demand, and areas requiring attention or decisions.Drives consistency in project execution, portfolio data quality, and timely project closure while identifying opportunities to improve processes, efficiency, and scalability.Required QualificationsBachelor’s degree or equivalent combination of education and relevant work experienceA minimum of four (4) years of experience managing multiple project engagementsExperience supporting internal and/or customer‑facing projects with defined scope and timelinesStrong organizational, communication, and stakeholder‑management skillsAbility to proactively identify risks, solve problems, and manage competing prioritiesTechnical aptitude with the ability to quickly understand infrastructure-related projects and effectively collaborate with technical teamsPreferred QualificationsPMP (Project Management Professional) or CAPM certificationFamiliarity with project management tools and Agile methodologiesWhat Success Looks LikeProjects delivered on time, within scope, and on budgetStrong stakeholder relationships and communicationProactive risk management and issue resolutionContinuous improvement of project processesMaintains a healthy, well-managed portfolio by ensuring projects are appropriately prioritized, progressing as expected, risks and constraints are proactively addressed, and leadership has clear visibility into overall performance and areas requiring attention.Work EnvironmentInteraction with internal teams, external customers, and senior leadershipAbility to manage multiple projects simultaneously in a dynamic environmentAs a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.comCSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits SummaryCSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at [e-mail] and we will work with you to meet your accessibility needs.For applicants residing in California, please read Privacy Notice for California Residents | CSI (csiweb.com)Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.