Project Manager II

Montefiore Medical Center; United States; On-site; USD 92,000 - 115,000; Full time

Job summary

Montefiore Medical Center in Yonkers, New York, is seeking a Project Manager I to evaluate data gaps in registration and front desk operations, support workflow improvements, and enhance documentation and billing processes.

This day-shift role (Mon-Fri, 8:30 AM–5:00 PM) collaborates with training teams, IT, and leadership to strengthen operational performance and EMR workflows while ensuring compliance and effective patient service.

Qualifications

• Bachelor’s degree required.
• Minimum 5 years in healthcare operations or revenue cycle.
• Advanced skills in Microsoft Office Suite (Excel, PowerPoint, Word, Visio)

Responsibilities

• Evaluate gaps in front desk, application, and customer service activity that contribute to failures in the registration process.
• Partner with the training team to enhance end‑user workflow performance.
• Analyze documentation and billing trends; identify lost charge opportunities and revenue impact.
• Manage EMR workflow set‑up and configurations; collaborate with IT ambulatory team on build changes.
• Establish and maintain resident and teaching schedules across MMG clinical areas.
• Lead project implementation cycles, including needs assessment, rollout, monitoring, and course correction.
• Reconcile services performed vs. billed; present findings and action plans to executive leadership.
• Prepare presentations and dashboards for monthly executive reviews and operational updates.
• Support onboarding, access, and system training for new hires and providers as needed.
• Coordinate with Human Resources and site leadership to ensure personnel processes align with regulatory, labor, and hospital standards.
• Serve as a liaison across MMG departments for data sharing, communication, and performance monitoring.

Skills

Communication skills

Project management

Training delivery

Healthcare operations

Education

Bachelor's degree

Tools

Microsoft Office Suite (Excel, PowerPoint, Word, Visio)

Job description

City/State:
Yonkers, New York
Grant Funded:
No
Department:
MMG - Behavioral Health
Work Shift:
Day
Work Days:
MON-FRI
Scheduled Hours:
8:30 AM-5 PM
Scheduled Daily Hours:
7.5 HOURS
Pay Range:
$92,000.00-$115,000.00

Project Manager :

Montefiore is recognized nationally for clinical excellence and innovation. For over a century, we’ve been at the forefront of groundbreaking research, cutting-edge procedures, and patient-centered care. Our commitment to excellence has earned us top rankings in U.S. News & World Report. Join us and be part of a legacy that is redefining healthcare. At Montefiore, we invest in your career growth as much as you invest in ours. Together, we’re not just delivering healthcare—we’re setting new standards of care.

The Project Manager I is responsible for the evaluation and analysis of data to assess performance gaps across registration, front desk operations, and patient-facing services. The role supports continuous improvement in documentation, billing, EMR usage, and customer service. The Project Manager works cross-functionally with training teams, IT, and leadership to resolve systemic issues, implement workflow improvements, and strengthen operational compliance and effectiveness.

Primary location at 200 Corporate Blvd, Yonkers. Second home location at 3411 Wayne Avenue.

Responsibilities

• Evaluate gaps in front desk, application, and customer service activity that contribute to failures in the registration process
• Partner with the training team to enhance end‑user workflow performance
• Analyze documentation and billing trends; identify lost charge opportunities and revenue impact
• Manage EMR workflow set‑up and configurations; collaborate with IT ambulatory team on build changes
• Establish and maintain resident and teaching schedules across MMG clinical areas
• Lead project implementation cycles, including needs assessment, rollout, monitoring, and course correction
• Reconcile services performed vs. billed; present findings and action plans to executive leadership
• Prepare presentations and dashboards for monthly executive reviews and operational updates
• Support onboarding, access, and system training for new hires and providers as needed
• Coordinate with Human Resources and site leadership to ensure personnel processes align with regulatory, labor, and hospital standards
• Serve as a liaison across MMG departments for data sharing, communication, and performance monitoring

Requirements

• Bachelor’s degree require
• Minimum 5 years in healthcare operations or revenue cycle, preferably within a large health system or academic medical center
• Advanced skills in Microsoft Office Suite (Excel, PowerPoint, Word, Visio)
• Effective verbal and written communication; ability to present to senior executives
• Familiarity with project management and training delivery methodologies

Shift Monday to Friday 0830A – 0500P

Associates are eligible to apply for a lateral transfer after completion of one (1) year of service in their present position, with the following exception: an Associate who has received a written warning is not eligible for a transfer/promotion prior to six (6) months from date of issuance; an Associate who has been suspended is not eligible for transfer/promotion prior to one (1) year from date of suspension. Part‑time Associates who have completed their probationary period can move to full‑time vacancies within their department provided such movement will not unreasonably reduce the operational efficiency of that department. Probationary period is six (6) months for full‑time employees.

Montefiore Medical Center’s advancement in the healthcare industry is also yours. Take your career to the next level by joining our trek to become the world’s leading healthcare system.

Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.