Project Manager II

Montefiore Hudson Valley Collaborative; City of Yonkers (NY); On-site; USD 92,000 - 115,000; Full time

Job summary

Montefiore Hudson Valley Collaborative in Yonkers, NY seeks a Project Manager II to oversee data-driven improvement across registration, front desk, and patient services. You will partner with training, IT, and leadership to drive workflow enhancements and ensure regulatory and financial accuracy.

The role requires strong communication, project management experience in healthcare, and proficiency with the Microsoft Office suite to support executive reporting and process optimization.

Qualifications

• Bachelor's degree required.
• Minimum 5 years in healthcare operations or revenue cycle.
• Advanced skills in Microsoft Office Suite (Excel, PowerPoint, Word, Visio).
• Effective verbal and written communication; ability to present to senior executives.
• Familiarity with project management and training delivery methodologies.

Responsibilities

• Evaluate gaps in front desk, application, and customer service activity.
• Partner with the training team to enhance end-user workflow performance.
• Analyze documentation and billing trends; identify lost charge opportunities and revenue impact.
• Manage EMR workflow set-up and configurations; collaborate with IT ambulatory team on build changes.
• Establish and maintain resident and teaching schedules across MMG clinical areas.
• Lead project implementation cycles, including needs assessment, rollout, monitoring, and course correction.
• Reconcile services performed vs. billed; present findings and action plans to executive leadership.
• Prepare presentations and dashboards for monthly executive reviews and operational updates.
• Support onboarding, access, and system training for new hires and providers as needed.
• Coordinate with Human Resources and site leadership to ensure personnel processes align with regulatory, labor, and hospital standards.
• Serve as a liaison across MMG departments for data sharing, communication, and performance monitoring

Skills

Verbal communication

Written communication

Project management

Education

Bachelor's degree

Tools

Microsoft Office Suite (Excel, PowerPoint, Word, Visio)

Job description

Project Manager II### Project Manager IIApply: 200 Corporate Boulevard: Full time: Posted Today: JR235757**City/State:**Yonkers, New York**Grant Funded:**No**Department:**MMG - Behavioral Health**Work Shift:**Day**Work Days:**MON-FRI**Scheduled Hours:**8:30 AM-5 PM**Scheduled Daily Hours:**7.5 HOURS**Pay Range:**$92,000.00-$115,000.00**Project Manager**: Montefiore is recognized nationally for clinical excellence and innovation. For over a century, we’ve been at the forefront of groundbreaking research, cutting-edge procedures, and patient-centered care. Our commitment to excellence has earned us top rankings in U.S. News & World Report. Join us and be part of a legacy that is redefining healthcare. At Montefiore, we invest in your career growth as much as you invest in ours. Together, we’re not just delivering healthcare—we’re setting new standards of care. The Project Manager I is responsible for the evaluation and analysis of data to assess performance gaps across registration, front desk operations, and patient-facing services. The role supports continuous improvement in documentation, billing, EMR usage, and customer service. The Project Manager works cross-functionally with training teams, IT, and leadership to resolve systemic issues, implement workflow improvements, and strengthen operational compliance and effectiveness. Primary location at 200 Corporate Blvd, Yonkers. Second home location at 3411 Wayne Avenue. **Responsibilities** * Evaluate gaps in front desk, application, and customer service activity that contribute to failures in the registration process* Partner with the training team to enhance end-user workflow performance* Analyze documentation and billing trends; identify lost charge opportunities and revenue impact* Manage EMR workflow set-up and configurations; collaborate with IT ambulatory team on build changes* Establish and maintain resident and teaching schedules across MMG clinical areas* Lead project implementation cycles, including needs assessment, rollout, monitoring, and course correction* Reconcile services performed vs. billed; present findings and action plans to executive leadership* Prepare presentations and dashboards for monthly executive reviews and operational updates* Support onboarding, access, and system training for new hires and providers as needed* Coordinate with Human Resources and site leadership to ensure personnel processes align with regulatory, labor, and hospital standards* Serve as a liaison across MMG departments for data sharing, communication, and performance monitoring **Requirements** * Bachelor’s degree require* Minimum 5 years in healthcare operations or revenue cycle, preferably within a large health system or academic medical center* Advanced skills in Microsoft Office Suite (Excel, PowerPoint, Word, Visio)* Effective verbal and written communication; ability to present to senior executives* Familiarity with project management and training delivery methodologies **Shift** Monday to Friday 0830A – 0500P Associates are eligible to apply for a lateral transfer after completion of one (1) year of service in their present position, with the following exception: an Associate who has received a written warning is not eligible for a transfer/promotion prior to six (6) months from date of issuance; an Associate who has been suspended is not eligible for transfer/promotion prior to one (1) year from date of suspension. Part-time Associates who have completed their probationary period can move to full-time vacancies within their department provided such movement will not unreasonably reduce the operational efficiency of that department. Probationary period is six (6) months for full-time employees.