Project Manager I, User Success & Experience

wpi; Worcester (MA); On-site; USD 63,000 - 71,000; Full time

Job summary

Worcester Polytechnic Institute - WPI in Worcester, MA, seeks a Project Manager I to coordinate initiatives within the User Success and Experience team. You will work with stakeholders and project teams, applying standard PM processes from inception through closure and transition to support.

The role requires a Bachelor's degree, 1–3 years in project coordination or management, strong MS Office skills, and excellent communication, problem-solving, and teamwork.

Qualifications

• Bachelor's degree required.
• Degree in business, administration, or a related field required.
• 1–3 years of experience in project coordination, analysis, or management.
• Working knowledge of standard project management practices.

Responsibilities

• Contribute to project planning and scheduling.
• Assist in defining project milestones, tasks, and resource requirements.
• Assist in establishing project communication plans and ensuring their execution.
• Organize and facilitate stakeholder and project team meetings.
• Maintain and monitor project plans, schedules, and status.
• Assess project risks and issues and propose solutions and mitigation plans.
• Facilitate change requests and ensure all parties are informed of the impacts on project plans and schedules.
• Assist in submitting project deliverables and ensuring they adhere to quality standards.
• Obtain stakeholder acceptance of project deliverables.
• Coordinate the development of training materials and other documents as needed to enable successful project implementation.
• Manage customer satisfaction within the project transition period.
• Conduct post-project evaluation and identify successful and unsuccessful project elements.
• Provide administrative support as needed.
• Performs all other duties and responsibilities as assigned or directed by the supervisor.

Skills

Project coordination

Analytical thinking

Communication skills

Team collaboration

Education

Bachelor's degree

Degree in business/administration/related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Worcester Polytechnic Institute - WPI in Worcester, MA, seeks a Project Manager I to coordinate initiatives within the User Success and Experience team. You will work with stakeholders and project teams, applying standard PM processes from inception through closure and transition to support.

The role requires a Bachelor's degree, 1–3 years in project coordination or management, strong MS Office skills, and excellent communication, problem-solving, and teamwork.