Project Manager I - Lean Manufacturing & Customer Liaison

Penn United Technologies, Inc.; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

FSA

Employee Assistance Program

Hearing aid coverage

ESOP

401(k) with company match

Profit sharing

PTO and holidays

Tuition reimbursement

On-site cafeteria

Temperature-controlled facilities

Years of service awards

Job summary

Penn United Technologies, Inc. is seeking a Project Manager I to join our Production Operations team in the United States.

The role requires managing projects and support functions, serving as a liaison between manufacturing and customers, and coordinating with engineering, supply chain, and quality teams. Key duties include full project lifecycle management, cost estimation, contract reviews, and proactive customer communications.

Qualifications

• Minimum 5 years of experience in project management and customer relations.
• Bachelor’s degree strongly preferred in process engineering / business management, or related equivalent experience.
• Ability to integrate manufacturing processes, capabilities, and customer needs.
• Ability to lead and manage multiple projects and schedules.
• Lean Manufacturing knowledge and application required.
• Excellent written and verbal communication; strong interpersonal skills.
• Willingness to travel for supplier/customer visits.

Responsibilities

• Manage assigned project activities and coordinate with operations, engineering, manufacturing, and quality.
• Oversee full life cycle of projects from validation to delivery of product.
• Perform contract review duties for the assigned customer.
• Provide daily contact with customers via portals, email, and phone.
• Conduct supplier research and communication for problem solving.
• Drive team focus to meet goals and commitments to customers.
• Create estimation models and cost/budget for projects.
• Focus on lean manufacturing throughout projects.
• Review estimated costs vs. actual costs with leadership.
• Direct customer service functions, including inquiries and complaints; manage customer portal.
• Learn industry regulations related to Penn United manufacturing process.

Skills

Project management

Customer relations

Lean manufacturing

Team leadership

Communication

Education

Bachelor's degree in process engineering / business management

Job description

Penn United Technologies, Inc. is seeking a Project Manager I to join our Production Operations team in the United States.

The role requires managing projects and support functions, serving as a liaison between manufacturing and customers, and coordinating with engineering, supply chain, and quality teams. Key duties include full project lifecycle management, cost estimation, contract reviews, and proactive customer communications.