Client-Facing Manufacturing Project Manager

PTI - Packaging Technologies & Inspection; New York (NY); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Structured PMO governance

Diverse portfolio of programs

Professional work environment

Job summary

PTI - Packaging Technologies & Inspection is seeking a results-driven Project Manager to lead end-to-end manufacturing programs. This in-office, customer-facing role requires 2–4 years of PM experience, strong communication, and proactive ownership mindset.

You will manage cross-functional teams, ensure milestones, and travel to customer sites as needed. This is a full-time role based at PTI headquarters in Hawthorne, NY.

Qualifications

• 3 to 5 years of project management experience in a manufacturing, industrial, or capital equipment environment.
• Experience managing customer-facing projects with direct client interaction and stakeholder management responsibilities.
• Strong negotiation and conflict resolution skills with the ability to manage competing priorities across multiple stakeholders.
• Excellent written and verbal communication skills with the ability to communicate clearly and concisely with both technical and non-technical audiences.
• Ability to travel to customer sites 10 to 15% of the time.
• Willingness and ability to work on-site at PTI headquarters in Hawthorne, NY five days per week.
• Proficiency with Microsoft Office Suite including Excel, PowerPoint, Word, and Outlook.

Responsibilities

• Manage the end-to-end execution of customer-facing manufacturing projects from kickoff through delivery, ensuring alignment with scope, schedule, budget, and quality objectives.
• Serve as the primary point of contact for assigned customers, building strong relationships and providing clear, timely, and professional communication throughout the project lifecycle.
• Coordinate cross-functional internal teams including engineering, operations, quality, and service to ensure project milestones are met on time and within budget.
• Facilitate project kickoff meetings, status reviews, and customer site visits as required.
• Identify, track, and proactively manage project risks, issues, and dependencies using PMO-provided tools and frameworks.
• Develop and maintain detailed project plans, schedules, and status reports using Monday.com and Microsoft Project.
• Lead stakeholder alignment efforts across internal and external partners, negotiating scope changes, schedule adjustments, and resource requirements as needed.
• Maintain accurate project documentation including meeting notes, action items, change orders, and delivery records.
• Adhere to and champion PTI PMO standards, processes, and governance frameworks across all assigned programs.

Skills

Project management

Negotiation

Stakeholder management

Communication

Education

Bachelor's degree in mechanical engineering, industrial engineering, manufacturing, or equivalent hands-on experience

Tools

Monday.com

Microsoft Project

Microsoft Excel

PowerPoint

Word

Outlook

Job description

PTI - Packaging Technologies & Inspection is seeking a results-driven Project Manager to lead end-to-end manufacturing programs. This in-office, customer-facing role requires 2–4 years of PM experience, strong communication, and proactive ownership mindset.

You will manage cross-functional teams, ensure milestones, and travel to customer sites as needed. This is a full-time role based at PTI headquarters in Hawthorne, NY.