Project Manager I

Truliant Federal Credit Union; Salem (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

Truliant Federal Credit Union is seeking a Project Manager focused on delivering high-priority projects. The role involves managing project scope, schedule, and resources while ensuring excellent service to members. Applicants should have a strong background in project management within the banking sector, alongside excellent communication and leadership skills.

Benefits

No-cost employee Medical, dental, vision coverage

Paid holidays and Paid Time Off (PTO)

401(k) plan with contribution matching

Tuition reimbursement

Short and long-term disability

Health & Wellness program

Employee Assistance Program (EAP)

Qualifications

• 3 years experience in Project Management within banking/credit union preferred.
• CAPM certification preferred; advancing towards PMP Certification.
• Agile experience and certification preferred.

Responsibilities

• Manages planning, execution, and closing of corporate projects.
• Develops comprehensive project plans covering all aspects.
• Serves as a contact for all project issues and decisions.

Skills

Communication

Negotiation

Leadership

Analytical skills

Problem-solving

Education

Bachelor's degree in Business, Finance or related field

Tools

MS Projects

Visio

MS Office Suite

Project management software (Workfront)

Job description

Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.

Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.

Purpose of the Job

Through the use of both waterfall and agile methodologies this role will be responsible for following Truliant PMO processes to facilitate the planning, tracking and delivery of high priority projects of strategic organizational significance. You will work closely with cross functional teams and leadership to drive requirements, develop schedules, monitor completion of deliverables and communicate project information effectively through all levels of the organization for multiple concurrent initiatives.

Essential Functions and Responsibilities

• Manages all work effort associated to the planning, resourcing, execution and closing of assigned corporate projects.
• Develops and executes a comprehensive project plan to manage project scope, schedule, budget, communications, risk, and change control.
• Monitors and evaluates project progress and performance against the project plan and is proactive in identifying problems that may impact the project's scope, schedule, and budget.
• Serves as the single point of contact for all issues, risks and business decisions that surface during the project. Proactively collaborates with the sponsoring line of management, stakeholders, project team and vendors to analyze potential solutions and gain consensus on a final decision that is timely and provides the best outcome for the organization.
• Analyzes and documents the impact of project change requests on scope, schedule and budget; obtains required approvals to plan and implement the proposed change.
• Monitors and reviews vendor deliverables to validate alignment with the vendor's Statement of Work.
• Effectively communicates and works cross-functionally to analyze project needs, solve problems and implement change.
• Serves as a liaison between the line of business sponsoring the project, key stakeholders, the project team and vendors.
• Develops excellent business relationships by communicating clear expectations regarding timelines and work priorities, provides expedient responses, timely resolution of roadblocks and conveying a vested interest in the success of the project.
• Facilitates project meetings, develops meeting agendas and provides detailed meeting minutes per PMO guidelines.
• Reports on the project's status per PMO guidelines.
• Follows prescribed project management process per PMO guidelines.
• Leads negotiations between stakeholders to achieve agreement and find mutually beneficial outcomes.
• Assists with other tasks as assigned.

Knowledge, Skills, and Abilities

• Must have excellent verbal and written communication skills with audiences of all levels
• Must have the ability to explain complex and sophisticated concepts in simple, easy to understand business terms
• Must have the ability to reach an audience through effective and clear presentations; as well as, written documentation
• Must be able to communicate in a transparent and objective manner, is an active listener, open-minded and conveys a friendly, open and respective demeanor
• Must have excellent interpersonal skills; ability to get along with diverse personalities; tactful, mature, flexible, compassionate
• Must be a self-starter that can effectively manage multiple projects concurrently in a complex and dynamic environment
• Must be skilled in managing and tracking the performance of multiple projects running concurrently; strong organizational skills, ability to multi-task.
• Must be detail oriented with a strong drive for excellence and service
• Must possess the leadership skills to be diplomatic, influencing and motivational while driving action, accountability and ownership
• Must have excellent negotiation skills, demonstrated ability to overcome objections
• Must have strong analytical and critical thinking skills
• Must be able to research and gather pertinent data, summarize findings, and make meaningful recommendations
• Must have strong conceptual skills to apply learned knowledge to a variety of situations
• Must be driven to understand the business, strong problem-solving skills, ability to facilitate decisions and achieve the best outcome for the organization
• Must be flexible and able to shift resources, priorities and schedule as required
• Must possess a strong commitment to providing excellent service to Truliant's members, both internal and external
• Must be proficient use of MS Projects, Visio, MS Office Suite, experience working with project management software such as Workfront
• Must be able to work in a general office environment and remotely
• Must have practical knowledge of PMI standards for managing projects
• Must be flexible and able to shift resources, priorities and schedule as required
• Must have excellent verbal and written communication skills

Physical Requirements

• Occasional standing, walking, bending, and stooping required
• Must be able to sit at a desk for moderate periods of time and use a computer
• Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds

Education and Experience

• Bachelor's degree in Business, Finance or related field required
• Three years' experience in Project Management within banking/credit union preferred
• Certified Associate in Project Management (CAPM) certification preferred; advancing towards Project Management Professional (PMP) Certification
• Agile experience and certification preferred

If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant!

As a member of the Truliant family, you will enjoy the following full time benefits:

• No-cost employee Medical, dental, vision coverage
• Prescription benefits (including mail order)
• Paid holidays and Paid Time Off (PTO)
• 401(k) plan with contribution matching
• Paid community involvement volunteers hours
• Paid group life Insurance
• Teammate loan discounts
• Tuition reimbursement
• Short and long-term disability
• Health & Wellness program
• Teledoc (physician video conferencing)
• Onsite fitness facilities or health club reimbursement
• Employee Assistance Program (EAP)
• Medical flexible spending account
• Dependent care flexible spending account