Project Manager - Funnel Analytics

EXL; United States; Hybrid; USD 120,000 - 140,000; Full time

Job summary

A leading analytics and operations firm seeks a Project Manager to handle end-to-end funnel analytics for a small-business lending portfolio. You will identify operational bottlenecks and develop frameworks for testing improvements. The role requires collaboration with various teams including Risk, Operations, and Engineering to implement scalable solutions. This hybrid position is based in San Diego, CA, offering a salary range of $120K to $140K annually.

Responsibilities

• Own end-to-end funnel analytics across acquisition, application, underwriting, and funding.
• Identify friction points and operational bottlenecks.
• Partner with stakeholders to translate insights into scalable solutions.

Job description

Overview

Work Location: San Diego, CA
Work Mode: Hybrid (Minimum 3 Days/Week in office)
Base Pay Range: $120K/Yr - $140K/Yr

Responsibilities

• As the Project Manager – Funnel Analytics & Optimization, you will own end-to-end funnel analytics across acquisition, application, underwriting, and funding for a small-business lending portfolio.
• You will identify friction points and operational bottlenecks, design measurement frameworks, and run test-and-learn experiments to improve conversion, cycle time, and customer outcomes—while maintaining strong risk discipline.
• You will partner with client and EXL stakeholders across Risk, Operations, Product, Engineering, and AI teams to translate insights into scalable process changes, automation, and AI-agent solutions.