Project Manager for Service Delivery - Atlanta, GA

NCR VOYIX; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

NCR Voyix is seeking a Project Manager - Service Delivery to plan, define, and deliver complex projects. You will design success markers, manage budgets, and ensure on-time delivery while coordinating with clients and internal teams.

The role requires PMP/PRINCE2 certification, 5+ years in professional services PM, and strong leadership and communications. Office-based work in a global, client-facing environment with opportunities across industries.

Qualifications

• Bachelor’s degree required.
• Project Management Certification required (PMP, PRINCE2 or equivalent).
• Minimum 5 years PM experience in a fee-for-service professional services environment.
• Strong organizational skills.
• Excellent problem-solving skills.
• Self-directed, self-motivated.
• Capable of managing multiple tasks and deliverables simultaneously.
• Superior written and verbal communications skills.
• Bachelor’s degree preferred in Computer Science/Engineering or related field, Project Management or equivalent.

Responsibilities

• Complete or track project tasks; escalate conflicts and issues.
• Collaborate with PS Technical Leader and Team Leaders for estimates, SOWs and CRs.
• Manage the Change Control Process.
• Adhere to NCR PMO processes and methodologies.
• Create and manage the PS delivery project plan with detailed WBS.
• Escalate poor team performance to PS management.
• Prepare client status reports on a weekly basis.
• Lead weekly status meetings with the Client’s Project Manager.
• Document lessons learned and track project performance.

Skills

PMP/PRINCE2

Project management

Stakeholder mgmt

Communication

Planning

Risk mgmt

Team leadership

Analytical thinking

Education

Bachelor's degree

PM Certification preferred

Job description

TEXAS VIRTUAL, USA

Full time

R0157711

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Title: Project Manager - Service Delivery

Location: Atlanta, GA Irving, TX

Work style: Office based

The NCR Project Manager (PM) is responsible for planning, defining, and delivering projects. The PM designs the project goals and success markers to determine how success will be measured and tracked. The PM ensures the project remains on time, on budget, and helps motivate team members to hit their goals. The Project Manager also acts as a liaison between the project team and upper-level management. The PM prepares and presents progress reports and ensures the project is furthering organizational goals. Most importantly, the PM assures effective communications between and amongst all project stakeholders (internal and external).

Position Summary & Key Areas of Responsibility

• Completes or tracks completion of project tasks; escalates assignment conflicts and issues

• Works with PS Technical Leader and Team Leaders to generate estimates as well as SOWs and CRs for future project work

• Manages the Change Control Process

• Adheres to the NCR Project Management and Solution Delivery Methodology

• Enforces NCR Global PMO Processes

• Creates and manages the PS delivery project plan including detailed Work-Breakdown-Structures for all tasks and activities

• Escalates poor team performance to PS management team

• Prepares weekly (or at the frequency requested) client status reports

• Holds weekly project status update meetings with the Client’s Project Manager

• Provides weekly internal project status reports to PS Partner, Client Partner and Regional PMO (if required) outlining activities performed and planned, as well as dependencies and risks

• Tracks and documents project lessons learned

• Works with the Project Coordinator (if applicable) to develop the data elements and reports needed to help manage project performance

• Manages PSA project reporting for assigned projects

• Has an in-depth understanding of all elements impacting the project budget

• Identifies and manages Risks, Defects and Issues

• Regularly monitors assigned project status and completion against schedule and budget

• Secures on-time acceptance of Project Deliverables by the Client, manage revenue recognition and forecasting

Basic Qualifications

• Bachelor’s degree

• Project Management Certification required (PMP, PRINCE2 or equivalent)

• Minimum of 5 years of project management experience in a fee-for-service professional services environment

• Strong organizational skills

• Excellent problem-solving skills

• Self-directed, self-motivated

• Good at managing multiple tasks and deliverables simultaneously

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• Superior written and verbal communications skills

• Minimum of a bachelor’s degree - preferably in Computer Science/Computer Engineering or related field, Project Management or equivalent in a business-related discipline

Preferred Qualifications

• Previous experience working within a professional services organization

• NCR Domain experience (Banking, Hospitality, Retail, Technology & Telecommunications)

• Software Delivery Life-Cycle (SDLC) knowledge for planning and support of the development and testing efforts

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Help us run the world's top brands.

At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.

We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.