Account Director Retail - Southwest

NCR Corporation; Town of Texas (WI); On-site; USD 120,000 - 160,000; Full time

Job summary

NCR Voyix Corporation is seeking an Account Director for the US Southwest to lead account planning and win profitable retail solutions across hardware, software, services, and managed offerings. You will develop strategic account plans, manage pipeline from discovery to closure, and ensure the highest level of customer satisfaction.

This role emphasizes relationship building with senior customer executives, coordinating with sales support, product teams, and delivery resources to align NCR

Qualifications

• Bachelor’s degree in Engineering, Business or Commerce (MBA preferred).
• 5+ years of proven sales experience.
• Experience in the Retail industry.
• Experience in selling solutions – infrastructure & software applications are highly advantageous.
• Proven sales success in attaining quota objectives.
• Proven success in managing account relationships.
• Ability to develop senior level business relationships with customers.
• Demonstrated performance and ability to sell value through a Consultative Selling approach.

Responsibilities

• Develop account plans and manage opportunities from pipeline to closure.
• Build and maintain relationships to increase customer satisfaction and profitability.
• Translate customer objectives into NCR Voyix solutions with value.
• Prepare high-quality presentations and proposals.
• Schedule regular customer meetings to review performance and new solutions.
• Collaborate with sales support, factory, product management and internal teams.

Skills

Sales experience

Account management

Consultative selling

Relationship building

Communication

Education

Bachelor's degree in Eng/Business/Commerce

MBA preferred

Job description

About NCR NCR Voyix Corporation (NYSE: VYX) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR Voyix is headquartered in Atlanta, Ga., with 14,000 employees globally. NCR Voyix is a trademark of NCR Voyix Corporation in the United States and other countries.

Title: Account Director - Retail Location: US Southwest (Texas, Arizona, California) Remote / On the road

In this exciting role, you will be responsible for account and opportunity planning to maintain and grow accounts within your assigned territory. The main focus is to be developed profitable sales of NCR Voyix’s Retail portfolio into retail customers including our full solutions encompassing hardware and software, professional services and managed services. In addition to a sales target, your main performance metrics are to manage and develop your accounts ensuring the highest level of customer service and support to NCR Voyix’s Retail customers in the US Southwest region. This role requires strong relationship management, sales support and account development and management skills in order to achieve your targets and a high level of customer satisfaction.

Key areas of responsibility:

• Understand the retail industry (including competitor landscape) and articulate the business value of NCR Voyix’s Retails solution portfolio to our customers
• Capturing and updating opportunities for the sales funnel.
• Manage the sales funnel opportunities from pipeline to closure.
• Maintaining and building strong relationships with customers to increase customer satisfaction and account profitability
• Matching customer business objectives with NCR Voyix self service solutions that deliver value to the end customers.
• Work to build a business case with the customer and internally
• Developing strategic account plans, customer opportunity plans and presenting high quality, professional presentation and proposal materials
• Responsible for customer relationships ensuring that all customer requirements are identified and met driving volume and growth into these user accounts
• Key liaison between the customer, sales support teams, the factory, product management and other internal resources
• Responsible for any prospect opportunity within their assigned account base
• Schedule and conduct regular customer meetings to discuss customer-specific issues, review performance and value, ongoing projects and rollouts, and to position new solutions
• Continually fill the pipeline with qualified opportunities and execute winning sales campaigns to deliver quarter on quarter growth from those opportunities. Manage your opportunity funnel accordingly.
• Obtain customer or industry information that assists in responding to customer's needs and requirements
• Capitalizes on industry knowledge and customer contacts to uncover future business opportunities
• Responds to competitive threats to maximize NCR Voyix’s customer retention rate
• Understand the formal and informal decision-making process within each of the accounts and drive go regular cadence/governance accordingly.

Basic Qualifications:

• Bachelor’s degree in Engineering, Business or Commerce (MBA preferred)
• 5+ years of proven sales experience
• Experience in the Retail industry
• Experience in selling solutions – infrastructure & software applications are highly advantageous
• Proven sales success in attaining quota objectives
• Proven success in managing account relationships
• Ability to develop senior level business relationships with customers.
• Demonstrated performance and ability to sell value through a Consultative Selling approach

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.

NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.

We believe in understanding and respecting differences among all people.

Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Help us run the world's top brands.

At NCR Voyix, we specialize in turning routine transactions into meaningful connections.

With a rich history of innovation, we've been at the forefront of problem‑solving through technology.

Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments.

Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.

We take pride in our strong culture and a history of providing robust career paths.

Come work for a leading technology company where you can grow your career.

Join us and be part of revolutionizing transactions across these pivotal industries.