Project Manager - ERP Implementation

Synoptek; United States; Remote; USD 120,000 - 150,000; Full time

Job summary

Synoptek is seeking a Dynamics 365 Project Manager to lead ERP and CRM deployments for diverse clients. You will drive project success using CRP, Life Cycle Services, Azure DevOps and Microsoft Sure Step, coordinating with multi-disciplinary teams to deliver on time and within budget.

This role requires strong stakeholder management, risk controls and clear communication across on-site and distributed teams, with a focus on process improvements, governance, and quality metrics that keep projects

Qualifications

• Bachelor's degree in Business, Finance, or IT related field from an accredited college or university.
• PMP certification preferred.
• APICS, Microsoft Dynamics 365 (D365) certifications a plus.

Responsibilities

• Manage client/project expectations, client relationship and project team.
• Managing resource utilization, project scope, time, budget and quality.
• Facilitate regular project status meetings with clients and teams and prepare documentation.
• Escalate potential project issues in a timely manner and develop a risk management plan with the client stakeholders.
• Build and track the overall project metrics.
• Coordinate and schedule different sessions including requirements, design, CRP, UAT, review and toll gate.
• Work on change orders and the overall RAID log.

Skills

Project management

ERP/CRM implementation

Stakeholder management

Cross-functional leadership

Education

Bachelor's degree in Business, Finance, or IT related field

PMP certification preferred

APICS / Microsoft Dynamics 365 certifications a plus

Tools

Azure DevOps

Life Cycle Services (LCS)

Conference Room Pilot (CRP)

Microsoft Sure Step

Job description

Role & responsibilities

Project Manager

This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning.

The Dynamics 365 (D365) Project Manager is responsible for leading projects, clients and teams using their knowledge of Conference Room Pilot (CRP), Life Cycle Services (LCS), Azure DevOps, Microsoft Sure Step and other tools and project methodologies in implementing Microsoft Dynamics ERP and CRM solutions.

Duties and Responsibilities

• Manage client/project expectations , client relationship and project team
• Managing resource utilization, project scope, time, budget and quality
• Facilitate regular project status meetings with clients and teams and prepare documentation
• Escalate potential project issues in a timely manner and develop a risk management plan with the client stakeholders
• Build and track the overall project metrics
• Coordinate and schedule different sessions including requirements, design, crp, uat, review and toll gate
• Work on change orders and the overall RAID log
• This job description is not designed to be a comprehensive list of the duties and responsibilities required of the employee in this position, as duties, responsibilities, and activities may change at any time with or without notice.

Education

• Bachelors degree in Business, Finance, or IT related field from an accredited college or university
• PMP certification preferred
• Similar industry-recognized certification including APICS, Microsoft Dynamics 365 (D365 Financial Management, CRM and others) a plus

Experience

• Customarily has at least 7 years’ experience of project management experience in ERP implementation
• Customarily has at least 3 years’ experience managing initiatives for Microsoft Dynamics 365/AX
• Customarily has at least 3 years’ experience working in an advisory role to clients
• Experience in Dynamics 365 Finance & Supply Chain Management, CRM , BI and Power Apps, preferred
• Experience managing both onsite and geographically disbursed project teams, preferred
• Experience using Azure DevOp methodology, Life Cycle Services, and project management tools and industry trends to plan and track complex projects, preferred
• Experience as a Business Consultant knowledgeable in Finance, Trade & Logistics, Manufacturing, Projects, or HR/Payroll modules, a plus