Senior Web Site Developer Engineer
Arizona State University
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Job summary
Arizona State University is seeking an Applications Developer 3 to design, develop, and troubleshoot moderately complex software supporting ASU's institutional tech infrastructure. The Senior Web Site Developer Engineer leads ASU’s managed web hosting ecosystem, including Drupal hosting, DNS, CDN/WAF, SSL, and deployment pipelines, driving reliability and developer experience across hundreds of sites.
The role emphasizes AI-assisted workflows, platform governance, and collaboration with
Qualifications
- Bachelor's degree plus 5 years of relevant experience or equivalent combination.
- Experience with backend or full‑stack web development and production environments.
- Knowledge of DevOps practices, hosting platforms, and cloud services.
- Ability to monitor, secure, troubleshoot, and respond to incidents on web platforms.
- Experience with automated testing, Git, and collaborative development tools.
- Strong problem-solving and issue-resolution capabilities.
Responsibilities
- Provide technical leadership for ASU's managed Drupal hosting ecosystem.
- Support website launches, migrations, DNS/CDN/WAF, SSL, deployment pipelines and environment config.
- Monitor platform health, security, performance, and reliability; coordinate with teams to resolve issues.
- Improve deployment processes, platform tooling, and self-service capabilities.
- Create and maintain platform documentation and governance for reliability and security.
- Engage AI-assisted workflows where appropriate while ensuring privacy and security requirements.
Skills
Education
Tools
Job description
Applications Developer 3
IT Applications
Full time
Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Designs, develops, and troubleshoots moderately complex software and applications in support of establishing a sustainable institutional technological infrastructure.
Ranked No. 1 in innovation for 12 consecutive years, Arizona State University is one of the nation's largest and most inclusive public institutions. ASU is committed to advancing a dynamic, productive learning experience at scale. Enterprise Technology develops and operates the platforms, services, and tools that strengthen the student experience and enable innovation across the university.
The Senior Web Site Developer Engineer is the service owner and technical lead for ASU's managed web hosting ecosystem. The role provides operational ownership of managed Drupal hosting, domain name system services, content delivery and web application firewall services, SSL certificates, deployment pipelines, traffic management, and related platform operations. It serves as a technical escalation point for Enterprise Technology web teams and leads improvements in platform reliability, security, documentation, governance, and developer experience across hundreds of university websites.
By strengthening enterprise web platform operations, this position supports ASU's transition from EdTech to TechEd: moving beyond isolated tools toward learner-centered, interoperable, AI-augmented digital experiences. The engineer builds institutional AI capacity by incorporating approved AI-assisted workflows where they meaningfully improve quality, security, reliability, accessibility, documentation, and developer experience. AI-assisted work remains subject to human review and university requirements for privacy, security, data governance, accuracy, and responsible use.
$78,000.00 - $94,050.00; DOE
- Manage and support ASU's managed Drupal hosting services, including platforms such as Acquia, DNS, CDN/WAF, SSL certificates, and related web infrastructure.
- Support website launches, migrations, decommissions, and cloud application setup, including access, permissions, deployment processes, and environment configuration.
- Monitor platform health, performance, availability, and security; identify issues and coordinate with appropriate teams to resolve them.
- Support operational processes for provisioning, deployment, monitoring, security, and ongoing platform maintenance.
- Troubleshoot platform and application issues, respond to service incidents and security events, and coordinate resolution with technical teams.
- Work with security, infrastructure, and application teams to address vulnerabilities, improve reliability, and reduce recurring issues.
- Improve deployment processes, platform tools, automation, and self-service capabilities to make it easier for development teams to manage ASU websites.
- Create and maintain documentation for platform standards, procedures, troubleshooting, and service changes.
- Use approved automation and AI-assisted tools to improve development, testing, documentation, troubleshooting, and other routine work while considering security, privacy, accessibility and accuracy.
- Serve as a technical resource and escalation point for Enterprise Technology web engineering teams on hosting, deployment, performance, security, and related platform issues.
- Provide guidance and support to team members, promote sound development and operational practices, and share knowledge across Enterprise Technology and the broader university web community.
- Communicate technical information, risks, decisions, priorities, and service impacts clearly to technical and nontechnical audiences while managing deadlines and competing needs.
- Knowledge and experience in backend or full-stack web development.
- Experience with DevOps practices and production environments.
- Experience with managed hosting or cloud-based application environments.
- Knowledge of web performance, monitoring, troubleshooting, security, and incident response.
- Experience with automated testing, Git or similar source control, and collaborative development tools.
- Ability to troubleshoot complex technical issues, prioritize work, and drive issues through resolution.
- Experience developing, administering, and supporting Drupal websites and web applications.
- Experience with PHP, JavaScript, and modern web development frameworks such as React.
- Experience managing web security and delivery platforms, such as Cloudflare, including DNS, SSL/TLS, traffic management, bot protection, and DDoS mitigation.
- Experience working with cloud technologies and services, such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
- Experience with software development practices such as version control, CI/CD, automated testing, and test-driven development.
- Experience working with APIs, web services, system integrations, databases, and SQL.
- Knowledge of web accessibility standards and practices, including WCAG, with a commitment to creating inclusive and accessible digital experiences.
- Experience using scripting and automation to improve processes, increase efficiency, and reduce repetitive work.
- Experience monitoring and supporting production applications, including performance monitoring, logging, alerting, incident response, and troubleshooting.
- Experience using tools such as Jira, Confluence, GitHub, or comparable platforms for project management, collaboration, development, and documentation.
- Experience providing technical support, coordinating incidents, or taking ownership of production applications and services.
- Experience mentoring colleagues, leading technical initiatives, and promoting quality through code and design reviews.
- Experience applying artificial intelligence (AI) or machine learning through professional work, education, or applied projects.
- Experience using AI-assisted development tools, such as GitHub Copilot, AWS Kiro, or similar technologies, to support software development, testing, documentation, troubleshooting, and automation.
- Demonstrated ability to thoughtfully evaluate AI-generated or AI-assisted work, including considerations related to accuracy, security, privacy, accessibility, bias, fairness, and institutional requirements.
- Familiarity with TechEd principles and practices, including learner-centered design, interoperability, inclusive technology, AI-augmented platforms, trust, and institutional AI readiness.
- Activities primarily take place in a standard, climate-controlled office environment and may involve extended periods of sitting, standing, or moving between office spaces.
- This role involves regular use of a computer (desktop and/or laptop), including a keyboard and mouse.
- Effective communication and proficiency with a variety of technologies are essential for collaboration with the broader team.
- Regular responsibilities may require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
Enterprise Technology (ET) embraces its role as both an enabler and catalyst for advancing the vision and work of the New American University. We are a values-driven organization. Our commitments are reflected in all of the work we do in pursuit of operational excellence, the experience and delight of our community, and our strategic and innovation initiatives. Applicants must be eligible to work in the United States.
ET is a rapidly reconfigurable and entrepreneurial organization at ASU that prioritizes and executes to meet the needs of our community of learners, faculty, researchers and staff. Our work emphasizes autonomy, flexibility and distributed decision-making to leverage the strengths of individuals. Together, we embrace a culture that nurtures, engages and embraces many voices with a shared lens of positive community impact and expanded opportunities for collaboration.
Mission oriented. Everything we do is to advance ASU's charter -- measuring who we include and how they succeed. We are staunch champions of learner success and put people first.
Flexibility. Our flexible work environment allows employees to explore opportunities with their supervisor beyond the traditional work schedule. Opportunities include hybrid work where staff are in person three days per week.
Culture forward. We embrace a Positive Core culture: Belonging, Relational, Authentic, Visionary and Empowered.
Scale of impact. Our work changes the world. With 200k+ learners, faculty, researchers and staff, working with ET means you have the capacity to improve many lives and entire communities.
World-class, low cost education. Our professional development is built in! ET encourages staff to seek additional certificates and degrees via ASU's top ranked programs with major tuition breaks.
Exposure to industry giants. ET partners with Amazon, Apple, Arista, Cox, Verizon, Salesforce, Alteryx and a diversity of technology companies to enhance our innovations and deepen their impact.
Driving is not required for this position.
Campus: Tempe
No Federal Funding
Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.
Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.
ASU's comprehensive benefits package is a key part of your total compensation. Visit ASU Compensation Estimator
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.
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