Project Manager, Diagnostic Operations

Tempus; Chicago (IL); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Incentive compensation

RSUs (restricted stock)

Medical benefits

Job summary

Tempus is seeking a Senior Project Manager for the Diagnostics Operations Business Unit. You will partner with cross-functional teams to drive operational initiatives, own key operating systems, and build dashboards to track performance.

This role requires a proactive, detail-oriented leader who can translate complex data into actionable leadership storytelling. Based in a hybrid setting (Chicago or New York), you will support scaling the diagnostics operations while collaborating with BI, SFDC,

Qualifications

• Bachelor's degree in a related analytical field or life sciences preferred.
• 2–4 years of operations, project management, healthcare/diagnostics, or data analytics experience.
• Self-starter able to work independently with minimal supervision.
• Comfort in a fast-paced, iterative environment with strong attention to detail.

Responsibilities

• Partner with cross-functional teams to execute operational initiatives and workflows.
• Own operating systems and tools supporting diagnostics operations, ensuring data integrity and security.
• Lead ad hoc process improvements as the business scales.
• Set up and maintain tracking systems for initiatives and project status.
• Build dashboards and reports with BI tools to monitor KPIs and metrics.

Skills

SQL

Data viz

CRM / SFDC

MS Office

Education

Bachelor's degree

Tools

Looker

Tableau

Salesforce/SFDC

Google Suite

Job description

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real‑world evidence to deliver real‑time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Project Manager, Diagnostic Operations Business Unit: Diagnostics Reports To: Abby Pavlik, Sr. Manager, Operational Excellence (OX) Location: Hybrid - Chicago or New York Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus is a technology company at the forefront of precision medicine, advancing healthcare through AI‑driven diagnostics and real‑world evidence. Our diagnostics business sits at the intersection of clinical operations, commercial outcomes, and data, serving physicians and health systems across oncology and genomics. We are building the operational infrastructure that will define how Tempus scales its diagnostic operations. We're looking for a Senior Project Manager to join our Operational Excellence team to support internal processes and initiatives that keep the diagnostics business unit running efficiently.

Responsibilities

• Partner with cross‑functional teams across the diagnostics business unit to execute operational initiatives and workflow improvements, spanning a range of teams, systems, and processes.
• Serve as a subject matter expert for the operating systems and tools that support diagnostics operations, helping to ensure data integrity, security, and efficient performance across workflows.
• Autonomously own ad hoc process improvements and new initiatives to ensure operational excellence is maintained as the business scales.
• Implement and maintain tracking systems for operational initiatives and project status.
• Build and maintain reports and dashboards that give leadership a clear, accurate view of workflow performance and key metrics; partner with Business Intelligence to identify KPIs, validate data accuracy, and iterate as business needs evolve.
• Perform hands‑on data work as needed, including pulling and combining operational data across source systems to support reporting and process decisions.
• Support operational communications across the diagnostics network and stakeholder teams.
• Partner cross‑functionally with Business Intelligence, Commercial Systems/SFDC, Product, and Internal Operations teams to identify gaps, align on decisions, and keep initiatives moving.

Qualifications

• Bachelor's degree, preferably in Life Sciences, Healthcare Administration, Business, or a related analytical field.
• 2-4 years of relevant experience in operations, project management, healthcare/diagnostics, or data and analytics.
• Must be a self‑starter who can work independently with minimal supervision.
• Persistent and resilient person who thrives in a fast‑paced, highly iterative environment.
• Is highly organized and systematic, with superb attention to detail and the ability to prioritize and complete tasks with a high degree of accuracy.
• Excellent written and verbal communication skills, including the ability to translate operational detail into a clear story for leadership.
• Comfort working with data: familiarity with SQL and data visualization tools (Looker preferred; Tableau acceptable), or a strong willingness to build these skills.
• Proficiency with CRM and operating systems (Salesforce/SFDC) and general database management.
• Proficiency with MS Office (Word, Excel, PowerPoint) and Google Suite (Sheets, Docs, Slides).

Nice to Haves

• Experience in healthcare diagnostics, oncology, or life sciences.
• Familiarity with clinical and lab data systems (LIMS, EMR).
• Experience building dashboards or operational reporting.

Salary

CHI: $65,000-$80,000 The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience.

Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

Equal Opportunity

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Tempus was founded in August of 2015 by Eric Lefkofsky, after his wife was diagnosed with Breast Cancer. Shortly after he founded the company in an effort to bring the power of technology and artificial intelligence to cancer care, he convinced Ryan Fukushima to join as the company’s first employee. Ryan and Eric began assembling a world class team, focused on building the first version of a platform capable of ingesting real time healthcare data in an effort to personalize diagnostics. We built the platform for oncology and have expanded it to neuropsychiatry, cardiology, infectious disease (through COVID), and radiology. Despite our rapid growth, our mission remains the same—to help make sure patients are on the right drug at the right time, so they can live longer and healthier lives. We’re looking for people who can change the world. Who question the status quo and don’t shy away from tough problems. For the builders who are never done building and the learners who are never done learning. We’re looking for passionate people with undying curiosity. Those who want to attack one of the most challenging problems mankind has ever faced. Head on.