Project Manager, Customer Facing

Spectrum Business; Mililani Town (HI); On-site; USD 82,000 - 157,000; Full time

Job summary

Spectrum is seeking a Project Manager to lead revenue-generating initiatives from inception through completion, ensuring timely delivery, budget adherence, and high-quality outcomes. You will communicate with internal customers, manage stakeholder expectations, and drive continuous improvement.

The role requires 2+ years of project management experience, a Bachelor’s degree or equivalent, proficiency with MS Project, and strong analytical, organizational, and communication skills.

Qualifications

• Bachelor’s degree in a related field or equivalent work experience.
• Minimum 2 years of project management experience.
• Strong English communication and stakeholder engagement.
• Experience with PM tools like MS Project or similar.

Responsibilities

• Plan, manage and monitor projects from concept through implementation, ensuring timely delivery and high-quality outcomes.
• Oversee day-to-day project operations and build consensus among stakeholders.
• Establish and apply PM processes to meet schedules and budgets.
• Provide status updates to internal customers and report progress.
• Handle multiple projects, tracking costs, performance, and service levels.
• Analyze project data to support decision-making and continuous improvement.
• Perform additional tasks to support project and business needs.

Skills

English proficiency

Project management

Stakeholder management

Time management

Data analysis

MS Project

Team collaboration

Adaptability

Education

Bachelor's degree or equivalent

PM certification

Tools

MS Project

JIRA

Tableau

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you driven to lead projects that deliver measurable business results and improve customer experiences? As a Project Manager at Spectrum, you will manage, plan, and monitor revenue-generating initiatives from inception through completion, ensuring every detail is executed with precision. Your ability to communicate, organize, and resolve challenges will directly impact project success and support Spectrum’s goals.

How You Will Make An Impact

• Plan, manage and monitor projects from concept through implementation, ensuring timely delivery and high-quality outcomes


• Oversee day-to-day operations for assigned projects, building consensus among stakeholders to achieve successful implementation


• Establish and apply project management processes to deliver projects on schedule, within budget and to leadership expectations


• Meet with internal customers to provide status updates, gather feedback and report on project progress


• Handle multiple projects simultaneously, tracking costs, performance and service levels to ensure objectives are met


• Analyze and interpret project data to support decision-making and continuous improvement


• Perform additional tasks as requested to support project and business needs

Working Conditions

• Office environment.


• Some travel required.

Education

• Bachelor’s degree in related field or equivalent work experience.

Experience

• 2+ years of project management experience.

Skills

• Read, write, and speak English clearly and professionally with employees, customers and suppliers in person, by phone and in writing


• Strong prioritization and organizational skills for managing multiple projects and assignments


• Develop effective working relationships with peers and project members


• Effective critical thinking skills


• Proven ability to perform in a fast-paced environment


• Proficient in using computers and software applications, including Microsoft Project


• Skilled in analyzing and interpreting data

Preferred qualifications:

• Experience working with and building strong Carrier client relationships.


• Cell Tower Back Haul.


• Salesforce, CSG and or Newstar.


• PM Tools: MS Project, JIRA, Tableau and Gantt tracking.


• Product knowledge: Voice, Data Services, Video Systems, Network Security and Managed Services.


• Telecommunications.


• Outside Plant / Construction.

Education

• Project Management certification or completion of a recognized project management curriculum.

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $81,800.00 and $157,200.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.