Project Manager, Customer Facing

Spectrum; Cerritos (CA); On-site; USD 65,000 - 79,000; Full time

Job summary

Spectrum is seeking a Project Manager to lead revenue-generating initiatives from concept to completion. You will coordinate cross-functional teams, plan activities, and monitor progress to ensure precise execution and measurable results.

The role demands strong communication, organization, and problem-solving skills. You’ll work in an office environment with some travel, contributing to Spectrum’s goals while advancing complex projects across business units.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• PM certification or completion of a recognized PM curriculum preferred.
• Experience planning and delivering projects on time and within budget.

Responsibilities

• Plan, manage and monitor projects from concept through implementation, ensuring timely delivery and high-quality outcomes.
• Oversee day-to-day operations for assigned projects, building consensus among stakeholders to achieve successful implementation.
• Establish and apply project management processes to deliver projects on schedule, within budget and to leadership expectations.
• Meet with internal customers to provide status updates, gather feedback and report on project progress.
• Handle multiple projects simultaneously, tracking costs, performance and service levels to ensure objectives are met.
• Analyze and interpret project data to support decision-making and continuous improvement.
• Perform additional tasks as requested to support project and business needs.

Skills

English proficiency

Project management

Prioritization

Stakeholder management

Critical thinking

MS Project

Data analysis

Education

Bachelor's degree in related field

Project Management certification

Tools

Microsoft Project

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you driven to lead projects that deliver measurable business results and improve customerexperiences? As a Project Manager at Spectrum, youwillmanage, plan, andmonitorrevenue-generating initiatives frominceptionthrough completion, ensuring every detail is executed with precision. Your ability to communicate, organize, and resolve challenges will directlyimpactproject success and support Spectrum’s goals.

How YouWillMake an Impact

• Plan, manage andmonitorprojects from concept through implementation, ensuringtimelydelivery and high-quality outcomes
• Oversee day-to-day operations for assigned projects, building consensus among stakeholders to achieve successful implementation
• Establish and apply project management processes to deliver projects on schedule, within budget and to leadership expectations
• Meet with internal customers to provide status updates, gather feedback and report on project progress
• Handle multiple projects simultaneously, tracking costs, performance and service levels to ensureobjectivesare met
• Analyze and interpret project data to support decision-making and continuous improvement
• Perform additional tasks as requested to support project and business needs

Working Conditions

• Officeenvironment
• Some travelrequired

What You Will Bring to Spectrum

RequiredQualifications

Education

• Bachelor’s degree inrelated field or equivalent work experience

Experience

• 2+ years of project management experience

Skills

• Read, write,andspeak Englishclearly and professionally with employees,customersand suppliers in person, by phone and in writing
• Strong prioritization and organizational skills for managing multiple projects and assignments
• Develop effective working relationships with peers and project members
• Effective critical thinking skills
• Proven ability to perform in a fast-paced environment
• Proficient in using computers and software applications, including Microsoft Project
• Skilled in analyzing and interpreting data

Required Qualifications

Education

• Project Management certification or completion of a recognized project management curriculum

Here, our employees don’t just have jobs, they’re building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

The base pay for this position generally is between $75,200.00 and $157,200.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.