Project Manager, Customer Facing

Spectrum Business; Coppell (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

Spectrum is seeking a Project Manager to lead revenue-generating initiatives from concept through completion. You will plan, manage, and monitor projects, ensuring timely delivery and high-quality outcomes while coordinating with internal customers and stakeholders to meet business goals.

With 2+ years of project management experience, you will establish processes, track costs and performance, and analyze data to support decision-making. Office-based role with some travel, in the United States.

Qualifications

• Bachelor’s degree in related field or equivalent work experience.
• Project Management certification or completion of a recognized curriculum.
• 2+ years of project management experience.

Responsibilities

• Plan, manage and monitor projects from concept through implementation, ensuring timely delivery.
• Oversee day-to-day operations for assigned projects, building consensus among stakeholders.
• Establish and apply project management processes to deliver projects on schedule and within budget.
• Meet with internal customers to provide status updates, gather feedback and report on progress.
• Handle multiple projects simultaneously, tracking costs, performance and service levels.

Skills

English proficiency

Prioritization

Organizational skills

Stakeholder management

Critical thinking

Data analysis

Education

Bachelor’s degree or equivalent

PM certification

Tools

Microsoft Project

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you driven to lead projects that deliver measurable business results and improve customer experiences? As a Project Manager at Spectrum, you will manage, plan, and monitor revenue-generating initiatives from inception through completion, ensuring every detail is executed with precision. Your ability to communicate, organize, and resolve challenges will directly impact project success and support Spectrum’s goals.

How You Will Make An Impact

• Plan, manage and monitor projects from concept through implementation, ensuring timely delivery and high-quality outcomes
• Oversee day-to-day operations for assigned projects, building consensus among stakeholders to achieve successful implementation
• Establish and apply project management processes to deliver projects on schedule, within budget and to leadership expectations
• Meet with internal customers to provide status updates, gather feedback and report on project progress
• Handle multiple projects simultaneously, tracking costs, performance and service levels to ensure objectives are met
• Analyze and interpret project data to support decision‑making and continuous improvement
• Perform additional tasks as requested to support project and business needs

Working Conditions

• Office environment
• Some travel required

Required Qualifications

What You Will Bring to Spectrum

Education

• Bachelor’s degree in related field or equivalent work experience

Experience

• 2+ years of project management experience

Skills

• Read, write, and speak English clearly and professionally with employees, customers and suppliers in person, by phone and in writing
• Strong prioritization and organizational skills for managing multiple projects and assignments
• Develop effective working relationships with peers and project members
• Effective critical thinking skills
• Proven ability to perform in a fast-paced environment
• Proficient in using computers and software applications, including Microsoft Project
• Skilled in analyzing and interpreting data

Required Qualifications

Education

• Project Management certification or completion of a recognized project management curriculum

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get To Know Us:

Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees,* we are America's Internet Company.

• At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.