Project Manager, Customer Facing

Charter Communications, Inc.; Cerritos (CA); On-site; USD 75,000 - 157,000; Full time

Job summary

Spectrum, a Charter Communications, Inc. brand, seeks a Project Manager to lead revenue-generating initiatives from inception to completion. You will plan, manage, and monitor projects, coordinate with internal customers, and ensure outcomes meet timelines and budgets.

Strong communication and organizational skills are essential in a fast-paced environment. The role requires a Bachelor's degree or equivalent experience, 2+ years of PM experience, and PM certification.

Qualifications

• Bachelor's degree or equivalent work experience.
• 2+ years of project management experience.
• Project Management certification or completion of PM curriculum.

Responsibilities

• Plan, manage and monitor projects from concept through implementation, ensuring timely delivery and high-quality outcomes.
• Oversee day-to-day operations for assigned projects and build consensus among stakeholders.
• Establish and apply project management processes to deliver projects on schedule, within budget and to leadership expectations.
• Meet with internal customers to provide status updates, gather feedback and report on project progress.
• Handle multiple projects simultaneously, tracking costs, performance and service levels.

Skills

English communication

Prioritization

Organization

Critical thinking

Adaptability

Data analysis

Education

Bachelor's degree in related field

Project Management certification

Tools

Microsoft Project

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you driven to lead projects that deliver measurable business results and improve customerexperiences? As a Project Manager at Spectrum, youwillmanage, plan, andmonitorrevenue-generating initiatives frominceptionthrough completion, ensuring every detail is executed with precision. Your ability to communicate, organize, and resolve challenges will directlyimpactproject success and support Spectrum's goals.

How YouWillMake an Impact

• Plan, manage andmonitorprojects from concept through implementation, ensuringtimelydelivery and high-quality outcomes
• Oversee day-to-day operations for assigned projects, building consensus among stakeholders to achieve successful implementation
• Establish and apply project management processes to deliver projects on schedule, within budget and to leadership expectations
• Meet with internal customers to provide status updates, gather feedback and report on project progress
• Handle multiple projects simultaneously, tracking costs, performance and service levels to ensureobjectivesare met
• Analyze and interpret project data to support decision-making and continuous improvement
• Perform additional tasks as requested to support project and business needs

Working Conditions

• Officeenvironment
• Some travelrequired

What You Will Bring to Spectrum

RequiredQualifications

Education

• Bachelor's degree inrelated field or equivalent work experience

Experience

• 2+ years of project management experience

Skills

• Read, write,andspeak Englishclearly and professionally with employees,customersand suppliers in person, by phone and in writing
• Strong prioritization and organizational skills for managing multiple projects and assignments
• Develop effective working relationships with peers and project members
• Effective critical thinking skills
• Proven ability to perform in a fast-paced environment
• Proficient in using computers and software applications, including Microsoft Project
• Skilled in analyzing and interpreting data

Required Qualifications

Education

• Project Management certification or completion of a recognized project management curriculum

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

The base pay for this position generally is between $75,200.00 and $157,200.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get To Know Us: Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees,* we are America's Internet Company.

*At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.