Project Manager, Corrugated Packaging & Customer Success

Smurfit Westrock; Atlanta (GA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Global packaging company culture

Job summary

Smurfit Westrock is seeking a Project Manager to coordinate corrugated packaging projects from planning through production, ensuring delivery of quality service and strong customer relations.

The role requires 5+ years of project management experience, excellent cross-functional collaboration, and effective communication with customers and internal teams. Experience in packaging is preferred; strong MS Office skills are essential.

Qualifications

• 5+ years of project management experience.
• Strong written and verbal communication skills.
• Excellent organization, time management and prioritization.
• Experience in customer service or account management preferred.
• Experience in printing, packaging, or corrugated manufacturing preferred.

Responsibilities

• Coordinate corrugated packaging projects from planning through production.
• Drive continuous improvement and innovation across service, processes and technology.
• Manage project plans, timelines, risks, and milestones.
• Track quality issues, corrective actions and customer escalations in partnership with plant teams.
• Develop dashboards, scorecards, KPI reporting and executive summaries for account performance.
• Prepare and follow up for customer business reviews and strategic planning sessions.

Skills

Project management

Communication

Analytical thinking

Organizational skills

Cross-functional collaboration

Customer service

Education

High school diploma or GED

Post-secondary education preferred

Tools

Microsoft Office

Job description

Smurfit Westrock is seeking a Project Manager to coordinate corrugated packaging projects from planning through production, ensuring delivery of quality service and strong customer relations.

The role requires 5+ years of project management experience, excellent cross-functional collaboration, and effective communication with customers and internal teams. Experience in packaging is preferred; strong MS Office skills are essential.