Project Manager - Corrugated Beverage

Smurfit-Westrock; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Comprehensive training and development

Competitive salary

Global packaging company with a focus

Job summary

Smurfit Westrock in Atlanta is seeking an experienced Project Manager to coordinate corrugated packaging projects from planning through production. You will serve as the central liaison between customers and internal teams, ensuring timelines, budgets and milestones are met while driving service improvements.

The role emphasizes cross-functional collaboration, quality focus, and proactive issue resolution. A high school diploma or GED is required, with post-secondary education preferred and

Qualifications

• 5+ years of project management experience with strong problem-solving and organizational skills.
• Excellent written and verbal communication across cross-functional teams and customers.
• Outstanding time management and prioritization abilities for multiple projects.
• Ability to take initiative and proactively resolve issues.
• Experience in customer service or account management is a plus.

Responsibilities

• Coordinate corrugated packaging projects from planning through production.
• Serve as primary liaison between customer and internal teams.
• Manage project plans, timelines, risks, actions and milestones.
• Track quality issues, escalations and corrective actions with cross-functional teams.
• Prepare and participate in customer reviews and strategic planning sessions.

Skills

Project management

Problem solving

Analytical thinking

Organizational skills

Communication

Time management

Initiative

Relationship building

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

The Project Manager serves as the primary liaison between the customer and internal teams, coordinating corrugated packaging projects from planning through production.

This role focuses on delivering quality service, strengthening customer relationships, and supporting growth at customer bottling and co-packing facilities.

How You Will Impact Smurfit Westrock:

• Drive continuous improvement and innovation by identifying opportunities to improve service, processes, sales support, technology, and overall customer performance.
• Coordinate and manage strategic account initiatives, ensuring customer commitments, projects, and key deliverables remain on track.
• Serve as the central coordinator for new projects across Commercial, Operations, Customer Service, Quality, Supply Chain, Pricing, and Design to drive execution and accountability.
• Manage project plans, timelines, risks, action items, and milestones associated with customer initiatives, product transitions, trials, and continuous improvement efforts.
• Track and drive closure of quality issues, DMRs, corrective actions, and customer escalations through partnership with plant and functional teams.
• Support pricing governance by monitoring request status, implementation timelines, approvals, and customer commitments.
• Develop and maintain dashboards, scorecards, KPI reporting, and executive summaries that provide visibility to account performance and emerging risks.
• Coordinate preparation and follow-up for customer business reviews, quarterly reviews, leadership updates, and strategic planning sessions.
• Drive accountability for action items resulting from customer meetings, plant visits, quality reviews, and cross-functional operating rhythms.

What You Need to Succeed:

• 5+ years of project management experience, with demonstrated problem-solving, analytical, and organizational skills.
• High school diploma or GED required; post-secondary education preferred.
• Strong written and verbal communication skills, with the ability to work effectively across teams and with customers.
• Excellent organization, time management, and prioritization skills, with the ability to manage multiple projects accurately and efficiently.
• Proven ability to take initiative, work independently, and proactively identify and resolve issues.
• Strong relationship-building and conflict-resolution skills, with the ability to foster teamwork and collaboration.
• Experience in customer service or account management preferred.
• Experience in printing, packaging, or corrugated manufacturing is preferred.
• Proficiency with Microsoft Office and Windows-based applications.
• Ability to work with cost systems, estimating reports, and related business data.

What we offer:

• Corporate culture based on integrity, respect, accountability and excellence.
• Comprehensive training with numerous learning and development opportunities.
• An attractive salary reflecting skills, competencies and potential.
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.