Project Manager, Commissioning & Warranty – High Power Services

ABB; New Berlin (WI); Hybrid; USD 120,000 - 180,000; Full time

Job summary

ABB Inc. is seeking a Startup and Warranty Project Manager to lead site commissioning activities and warranty execution for high-power drive packages in the United States.

The role combines project management, logistics, startup planning and customer engagement in a hybrid Work Model (Houston, TX or New Berlin, WI). The ideal candidate has 10+ years in related areas, a BS in Electrical Engineering, and strong technical knowledge of MV drives.

Qualifications

• Bachelor of Science in Electrical Engineering or equivalent.
• 10+ years business experience in related areas (Field Service, Application Engineering, Project Engineering, Project Management).
• Strong technical knowledge about medium voltage variable speed drives and applications.

Responsibilities

• Forecast, plan, coordinate, staff and oversee site commissioning activities.
• Oversee warranty execution for packages sold into heavy industries (chemicals, oil and gas, mining, metals).
• Coordinate startup schedules, site logistics, and commissioning proposals with customers.
• Manage internal and third-party field service teams to ensure on-time commissioning.
• Visit customer sites for assessments and planning meetings; escalate warranty issues as needed.

Skills

Project management

Customer facing

Electrical engineering

Communication

Intercultural sensitivity

Time management

Stakeholder management

Education

Bachelor of Science in Electrical Engineering or equivalent

Job description

På ABB hjälper vi industrier att bli mer resurseffektiva och renare – och varje person här bidrar till resultaten. Du kommer att få möjlighet att leda, få stöd att växa och kunna vara stolt över den påverkan vi skapar tillsammans. Gå med oss och hjälp till att driva det som driver världen.

Denna position rapporterar till:

HUB Startup & Warranty Manager

Your role and responsibilities (Mandatory)

At ABB, we are the No. 1 provider of industrial low and medium voltage variable speed drives in the world, manufacturing drives ranging from 1 horsepower up to 100,000 horsepower. We are focusing in on the United States as a key market with high growth potential and are looking for a project manager who is interested in joining our dynamic High Power Solutions organization, where we provide variable speed electric motor drive packages ranging in value from 500 kUSD to over 15 MUSD, as a Startup and Warranty Project Manager. This position is responsible for ensuring that site commissioning activities are properly forecasted, planned, coordinated, staffed, and executed as well as overseeing warranty execution for packages sold into heavy industries such as chemicals, oil and gas, mining, metals, etc. This position holder will both leverage and grow their related drives industry experience in the areas of project management, logistics, site planning and management, startup and commissioning, and warranty execution, all through direct engagement with ABB’s customer organizations, internal teams, and third-party suppliers. The work model for the role is: Hybrid- Houston, TX or New Berlin, WI
This role is contributing to the Motion High Power Solutions Startup & Warranty Team in the United States.

• With health and safety being a priority, you will ensure we strictly follow all applicable health and safety guidelines, whether industry specific, Customer or site specific, or per ABB’s Company policy.
• In this role you will have commercial and technical accountability for High Power Solutions projects from the time equipment is delivered until the end of the warranty period and ensure that contractual requirements and Customer expectations are met. But even before equipment is delivered, you will coordinate with the project execution team through project review meetings as well as our customers regarding startup schedules, site logistics and readiness, commissioning preparations including capability assessments and resource planning, and commissioning proposals.
• You will be accountable for the performance of both internal and third-party field service teams and ensuring that we establish commissioning teams as required, based on the project scope. This will require holding, and in some cases, developing relationships with those internal and third-party organizations and teams. You will ensure that project commissioning happens on-time per Customer expectations, and that our customers are well informed and provided with status updates as appropriate through coordination with field service resources.
• You will have the opportunity to frequently visit Customer sites for assessments, planning meetings, and to ensure field service resources can progress with their work. You will serve as an escalation path for warranty related issues, protecting ABB’s interests while delivering on obligations and providing a superior customer experience even in the most challenging situations.

Qualifications for the role (Mandatory)

• Bachelor of Science in Electrical Engineering or equivalent.
• 10+ years business experience in related areas, e.g. Field Service, Application Engineering, Project Engineering, Project Management. Field Service experience with medium voltage variable speed drives and motors. Strong technical knowledge about medium voltage variable speed drives and applications. Commercial astuteness. Customer facing experience.
• Time management and able to multitask. Demonstratable relationship building and communication skills, both written and verbal. Results-oriented mindset. Structured and process orientated.
• Teamwork and collaboration. Ability to work independently. Ability to manage expectations in difficult situations. Intercultural Sensitivity & Effectiveness. Willing to travel (20-30%).

För att bygga en renare och smartare framtid krävs alla sorters människor: de nyfikna, de modiga och de kreativa. Därför välkomnar vi människor med alla bakgrunder och erfarenheter.

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