Associate Field Service Technician

ABB Inc; New Jersey; Híbrido; USD 47.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hälso- och livsförsäkring

Pension/401(k)

Betalda helgdagar

Descripción de la vacante

ABB i New Jersey söker en Service Team Leader som leder fältserviceprojekt hos kunder och säkerställer hög kvalitet samt operativ effektivitet. Rollen kräver certifikat i yrkesbevakning med OSHA 30 och stark kommunikation.

Du kommer att koordinera installationer, underhåll och uppgraderingar, bygga långsiktiga kundrelationer och identifiera nya affärsmöjligheter. Sista månadslön ligger mellan 46 900 och 75 040 USD.

Formación

• Certifikat i yrkesutbildning (elektriska och elektroniska certifikat föredras) med OSHA 30-certifiering krävs.
• Förmåga att kommunicera skriftligt och muntligt inom olika nivåer i organisationen.
• Förmåga att använda Microsoft Office-produkter.
• Förmåga att projektleda med MS Project eller Excel föredras.
• Ordentlighet och förmåga att hålla deadlines i administrativa uppgifter.

Responsabilidades

• Arbeta på plats hos kunder för att identifiera möjligheter till operativ förbättring och ta bort smärtpunkter.
• Utföra fältserviceuppgifter, identifiera tekniska problem och genomföra certifierad felsökning on-site.
• Förbereda materiallistor för serviceaktiviteter och säkerställa tillgänglighet av delar.
• Utföra installation och driftsättning, underhåll, reparationer, uppgraderingar och ersättningar.
• Bygga och bibehålla goda kundrelationer för ökad tillfredsställelse.
• Identifiera nya försäljningsmöjligheter och kommunicera dem internt.
• Identifiera utrustningsfel tidigt och föreslå korrigerande åtgärder.
• Ge produkt- och kvalitetsförbättringsförslag till ledningen.

Conocimientos

Kommunikation

Office-program

MS Project

Organisationsförmåga

Arbeta snabbt

Educación

Skicklig i hantverksyrken med OSHA 30

Herramientas

Microsoft Office

MS Project

Excel

Descripción del empleo

På ABB hjälper vi industrier att bli mer resurseffektiva och renare – och varje person här bidrar till resultaten. Du kommer att få möjlighet att leda, få stöd att växa och kunna vara stolt över den påverkan vi skapar tillsammans. Gå med oss och hjälp till att driva det som driver världen.

Denna position rapporterar till:

Service Team Leader

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy‑efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy‑to‑use platform that helps organizations save energy and reduce CO2 emissions.

The work model for the role is: Remote {LI-Remote}, selected candidates will be located in the state of New Jersey.

Your role and responsibilities:

• Work on‑site with customers to identify opportunities for operational improvement and eliminate pain points.
• Perform field service tasks, including identifying technical issues and conducting certified on‑site troubleshooting.
• Prepare material lists for service activities, ensuring all materials, parts, and equipment meet quality standards and are available.
• Execute installation and commissioning, maintenance, repairs, extensions, upgrades, retrofits, end‑of‑life services, and replacements.
• Build and maintain positive customer relationships to enhance satisfaction.
• Identify potential new sales opportunities while addressing customer needs and communicate them internally.
• Identify potential equipment failures early and recommend corrective actions
• Identify and suggest product and quality improvements.
• Provide recommendations to management for improving operations and customer service.
• Follow safety protocols and maintain safe work and environmental practices.
• Report unsafe practices and incidents promptly.

Qualifications for the role:

• Certificate in Skilled Trades (electrical and electronics certificate preferred) with OSHA 30 certification required.
• Ability to interact and communicate (written and verbal) information to varying levels within the organization.
• Ability to use Microsoft Office products.
• Ability to Project Manage using MS Project or Excel preferred.
• Advanced ability to stay organized and meet deadlines on administrative duties.
• Works with speed and ownership; until the job is complete!
• Candidates must already have work authorization that would permit them to work for ABB in the US.

What's in it for you

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Aff…

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Aff…

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

While base salary is determined by things such as the selected applicant’s qualifications and experience, this position is expected to pay between $46,900 and $75,040 annually.

ABB Benefit Summary for eligible US employees

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave – up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

• ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.

För att bygga en renare och smartare framtid krävs alla sorters människor: de nyfikna, de modiga och de kreativa. Därför välkomnar vi människor med alla bakgrunder och erfarenheter.

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