Project Manager, Commissioning & Warranty – High Power Services

USABB ABB Inc.; New Berlin (WI); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Job summary

ABB is seeking a Startup and Warranty Project Manager in the United States to lead site commissioning and warranty activities for High Power Solutions. This role focuses on coordinating commissioning efforts, managing warranty execution, and ensuring customer satisfaction across industries.

Hybrid work model with US locations Houston, TX or New Berlin, WI. Travel 20-30% to customer sites and coordination with internal teams and third-party suppliers is required.

Qualifications

• Bachelor of Science in Electrical Engineering or equivalent.
• 10+ years business experience in Field Service, Application Engineering, Project Engineering or Project Management.
• Strong technical knowledge of medium voltage variable speed drives and applications.
• Excellent customer-facing and communication skills.
• Willing to travel 20-30%.

Responsibilities

• Forecast, plan, coordinate, staff and execute site commissioning activities.
• Oversee warranty execution for packages sold into heavy industries.
• Engage with ABB customer organizations, internal teams and third-party suppliers.
• Visit customer sites for assessments, planning meetings and progress oversight.

Skills

Project Management

Field Service

MV Drives

Customer facing

Travel 20-30%

Education

Bachelor of Science in Electrical Engineering

Job description

At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

HUB Startup & Warranty Manager

Your role and responsibilities (Mandatory)

At ABB, we are the No. 1 provider of industrial low and medium voltage variable speed drives in the world, manufacturing drives ranging from 1 horsepower up to 100,000 horsepower. We are focusing in on the United States as a key market with high growth potential and are looking for a project manager who is interested in joining our dynamic High Power Solutions organization, where we provide variable speed electric motor drive packages ranging in value from 500 kUSD to over 15 MUSD, as a Startup and Warranty Project Manager. This position is responsible for ensuring that site commissioning activities are properly forecasted, planned, coordinated, staffed, and executed as well as overseeing warranty execution for packages sold into heavy industries such as chemicals, oil and gas, mining, metals, etc. This position holder will both leverage and grow their related drives industry experience in the areas of project management, logistics, site planning and management, startup and commissioning, and warranty execution, all through direct engagement with ABB’s customer organizations, internal teams, and third-party suppliers.

The work model for the role is: Hybrid- Houston, TX or New Berlin, WI

This role is contributing to the Motion High Power Solutions Startup & Warranty Team in the United States.

You will be mainly accountable for:

• With health and safety being a priority, you will ensure we strictly follow all applicable health and safety guidelines, whether industry specific, Customer or site specific, or per ABB’s Company policy.
• In this role you will have commercial and technical accountability for High Power Solutions projects from the time equipment is delivered until the end of the warranty period and ensure that contractual requirements and Customer expectations are met. But even before equipment is delivered, you will coordinate with the project execution team through project review meetings as well as our customers regarding startup schedules, site logistics and readiness, commissioning preparations including capability assessments and resource planning, and commissioning proposals.
• You will be accountable for the performance of both internal and third-party field service teams and ensuring that we establish commissioning teams as required, based on the project scope. This will require holding, and in some cases, developing relationships with those internal and third-party organizations and teams. You will ensure that project commissioning happens on-time per Customer expectations, and that our customers are well informed and provided with status updates as appropriate through coordination with field service resources.
• You will have the opportunity to frequently visit Customer sites for assessments, planning meetings, and to ensure field service resources can progress with their work. You will serve as an escalation path for warranty related issues, protecting ABB’s interests while delivering on obligations and providing a superior customer experience even in the most challenging situations.

Qualifications for the role (Mandatory)

• Bachelor of Science in Electrical Engineering or equivalent.
• 10+ years business experience in related areas, e.g. Field Service, Application Engineering, Project Engineering, Project Management. Field Service experience with medium voltage variable speed drives and motors. Strong technical knowledge about medium voltage variable speed drives and applications. Commercial astuteness. Customer facing experience.
• Time management and able to multitask. Demonstratable relationship building and communication skills, both written and verbal. Results-oriented mindset. Structured and process orientated.
• Teamwork and collaboration. Ability to work independently. Ability to manage expectations in difficult situations. Intercultural Sensitivity & Effectiveness. Willing to travel (20-30%).

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That’s why we welcome people from all backgrounds and experiences.

Ready to make an impact?