Project Manager-Commercial Refrigeration

Smart Care Equipment Solutions; Alsip (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Smart Care Equipment Solutions is seeking a Project Manager to lead the execution of construction projects for a commercial client base. You will develop and monitor project plans, timelines, and budgets while maintaining thorough change-order documentation and clear client communication.

You will collaborate with clients and internal teams, run status meetings, escalate issues as needed, and drive project profitability while safeguarding strong customer relationships.

Qualifications

• Bachelor's Degree or equivalent job-related experience.
• Computer knowledge must include MS Office- Word, Excel, and Outlook.
• New product development experience required.
• PMP certification is a plus.
• Experience working with and effectively leading cross-functional teams essential.
• Proven ability to deliver high-quality projects on tight schedules.
• Excellent oral and written communication skills.
• Individual must be a self-starter with strong organizational abilities.
• Ability to coordinate and prioritize is required.
• Discretion and confidentiality required.

Responsibilities

• Create and execute project work plans, including tracking resource availability and revising as needed.
• Identify resources and assign responsibilities; establish clear project roles.
• Travel as needed.
• Coordinate planning for communication, risk, change management, and training.
• Facilitate team and client meetings effectively.
• Resolve and/or escalate issues in a timely fashion.
• Communicate with project teams to identify needs and evaluate solutions.
• Gather and review construction documents.
• Work with other PMs during bidding, negotiation, and post-bid processes.
• Visit job sites to monitor production/quality assurance.
• Review work progress daily.
• Prepare internal and external status reports.
• Plan ahead to prevent problems and resolve emerging ones.
• Lead as primary contact for customer matters.
• Build and maintain strong customer relationships.
• Identify and grow opportunities within the territory and coordinate with sales teams.
• Assist with high-severity requests or issue escalations.
• Visit customer locations at least once per week.
• Aim for desired gross profit percentage for customers.
• Perform other related duties as required and assigned.
• Negotiate terms of agreements, draft contracts, and obtain permits/licenses.
• Estimate Large Refrigeration Projects.

Skills

Cross-functional leadership

Delivery under tight schedules

Effective communication

Budgeting & cost control

Self-starter & organized

Education

Bachelor's Degree or equivalent

PMP certification (preferred)

New product development experience

Tools

MS Office (Word, Excel, Outlook)

Project management software

Job description

The Project Manager is in charge of implementing the overall project plan for construction activities, delivering the projects within budget and at pre-determined cost level. This individual will work closely with the client providing status updates on timelines as well as budgeted costs and will be responsible for all documentation for change orders. The PM will most likely be working on multiple projects for the commercial retail client.

Main Responsibilities

• Create and execute project work plans, including tracking and reporting resource availability, and revise asappropriate tomeet changing needs and requirements.
• Identifyresources needed and assign individual responsibilities. Establish clear project roles and responsibilities.
• Travelrequiredasneeded.
• Coordinate the overall planning for communication, project risk, changemanagement,and training.
• Facilitate team and client meetings effectively.
• Resolve and/or elevate issues ina timelyfashion.
• Communicate effectively with project teams toidentifyneeds and evaluate alternative business solutions.
• Gather and review constructiondocuments.
• Working with other Project Managers during bidding, negotiation, and post bid process
• Visit job sites tomonitorproduction/qualityassurance.
• Review the work progress ona dailybasis.
• Prepare internal and external reportspertaining tojobstatus.
• Plan aheadto prevent problems and resolve any emergingones.
• Operate as the lead point of contact for any and all matters specific to yourcustomers.
• Build andmaintainstrong, long-lasting customerrelationships.
• Expand customer opportunities with other services weprovide.
• Identifyand grow opportunities within the territory and collaborate with sales teams to ensure growthattainment.
• Assistwith high-severity requests orissueescalations asneeded.
• Visit customer locationsonetime perweek ata minimum.
• Responsible for achieving andmaintainingthe desired gross profit percentage for your customerbase.
• Perform other related duties asrequiredandassigned.
• Negotiate terms of agreements, draftcontracts,and obtain permits andlicenses.
• Estimate Large Refrigeration Projects

Minimum Qualifications

• Bachelor's Degree or equivalent job-related experience
• Computer knowledge must include MS Office- Word, Excel, and Outlook
• New product development experience required.
• PMP certificationis a plus.
• Experience working with and effectively leading cross-functional teams essential.
• Proven ability to deliver high-quality projects on tight schedules.
• Strong and effective decision-making skills are a must.
• Excellent oral and written communication skills.
• Individual must be a self-starter with strong organizational abilities.
• Ability to coordinate and prioritize is required.
• Flexibility, initiative, and the ability to work with a minimum of direct supervision a must.
• Discretion and confidentiality required.

Preferred Qualifications

• Ability to work as a team member in a rapidly changing environment.
• Reliable, predictable attendance within client service hours for the performance of this position.
• Responsive to internal and external client needs.
• Ability to clearly communicate verbally and/or in writing both internally and externally.
• Knowledge of the industry is required.
• Must be well-organized and detail-oriented.
• Strong verbal and written communication skills.
• Perform other related duties as required and assigned.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at [e-mail].