Project Manager Assistant

Eurofins Environment Testing (USA); Lancaster (Lancaster County); On-site; Full time

Job summary

Eurofins is seeking a Senior Associate Project Manager to support the Project Management Staff by ensuring exceptional customer service and assisting with project tasks. This position is pivotal for project setup and client communication, offering opportunities to enhance skills in a collaborative environment. Interested candidates should have relevant experience and a commitment to quality service.

Benefits

Comprehensive medical coverage

401(k) with company match

Paid holidays and time off

Qualifications

• Associate Degree or 4 years client service experience.
• Working proficiency in English.
• 1-3+ years customer service experience desirable.

Responsibilities

• Assists Project Manager with heavy workloads.
• Manages project setup, sample receipt, and invoicing.
• Trains new employees and Associate Project Managers.

Skills

Customer service

Detail orientation

Communication skills

Education

Associate Degree

Tools

Word

Outlook

Excel

Job description

3 days ago Be among the first 25 applicants

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Job Description

Position Summary:

The Senior Associate Project Manager supports the Project Management Staff in providing exceptional customer service to our clients, assists with Project Manager duties in their absence, and assists with training and development for Associate Project Managers. The Senior Associate Project Manager generally will support one Project Manager with a heavy and time sensitive workload.

Essential Duties and Responsibilities:

• Project Set-up
  • Creates projects in LIMS based on quotes or existing projects
  • Creates bottle orders
  • Schedules couriers as needed
• Sample Receipt
  • Reviews sample logins
  • Generates subcontract paperwork
  • Sends client sample receipt confirmation
  • Reviews draft invoices
  • Confirms that any client needed information is recorded in LIMS
• Reporting
  • Creates and issues final deliverables
• Invoicing
  • Reviews final invoice before issuing to client
  • Performs invoice corrections as needed
• Performs basic Project Manager responsibilities to cover for Project Managers on PTO
• Communicate directly with clients as needed
• Performs any additional administrative tasks needed to assist Project Managers
• Helps train new employees and new Associate Project Managers.
• Other duties as assigned

Position is M-F 1st shift, 8am-5pm.

Qualifications

Basic Minimum Qualifications:

• Associate Degree (4 years of client service experience may substitute for a degree)
• Proficiency working with computers, including Word and Outlook
• Previous customer service experience
• Professional working proficiency in English is a requirement, including the ability to read, write and speak in English.
• Authorization to work in the United States without restriction or sponsorship

Ideal Candidates will have:

• 1-3+ years of customer service experience
• Education and/or experience in related field
• Strong attention to detail
• Professional communication skills
• Proficiency in additional computer programs, including Excel
  
  

Additional Information

Pay range: $20/hour

Please note - Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location.

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

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