Project Manager - Apple Store Online User Acceptance Testing (UAT)

Socket.dev; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Apple is seeking a UAT Project Manager to lead medium to large, global cross-functional UAT efforts for our Apple Store Online products. You will build trusted relationships with partners while coordinating planning, execution and reporting across UAT activities to ensure quality signoff before go-live.

You will guide testing for end-to-end customer journeys, understand business processes, and deliver creative, quality solutions.

Qualifications

• 4+ years of professional experience in a UAT Project Management role.
• Strong understanding of the Software Development Lifecycle (SDLC).
• UAT/QC/Quality experience in ecommerce or contact center environments.
• Quality-focused, deeply technical, and analytical.
• Experience with Test Automation capabilities and test scripting.
• BA/BS in technical field, or 8+ years relevant professional experience.

Responsibilities

• Direct and drive medium to large sized, global cross-functional UAT efforts.
• Build strong, trusted relationships with cross-functional partners.
• Manage planning, execution and reporting across UAT phases.
• Provide leadership and guidance on testing end-to-end customer journeys.
• Understand business processes and deliver creative testing solutions.

Skills

UAT Project Mgmt

SDLC knowledge

Quality & analytics

Test automation

Education

BA/BS in technical field

8+ years experience

Tools

Test scripting

Automation tools

SAP

AI/ML validations

Job description

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. Our User Acceptance Testing (UAT) Project Management team ensures that our Online offerings work as designed, and deliver the magical experiences that we intend. This team understands our systems deeply, creates a test plan to evaluate our new offerings, and provides final quality signoff before they go live. If you’re the type of person where good enough isn’t, this is the role for you.

Description

As a UAT Project Manager, you will direct and drive medium to large sized, global cross functional UAT efforts, with a direct impact on one of the world's largest e-commerce sites. You will build strong, trusted relationships with all cross functional partners while managing and organizing activities and tasks across UAT planning, execution and reporting. You will also provide strong leadership and deep expertise to guide testing efforts for end to end customer journeys, understand business processes, and deliver creative solutions.

Minimum Qualifications

• 4+ years of professional experience working in a User Acceptance Testing (UAT) Project Management role
• Possesses a good understanding of the Software Development Lifecycle (SDLC)
• UAT/QC/Quality experience within an e-commerce or contact center based organization (could be user experience/web front-end, transactional back-end, or contact center applications focused)
• Quality-focused, deeply technical, and displays analytical and problem solving skills.
• Experienced with Test Automation capabilities, toolsets, test scripting processes.
• BA/BS degree in technical field, or 8+ years relevant professional

Preferred Qualifications

• 7+ years of professional experience working in a User Acceptance Testing (UAT) Project Management role
• PMP or Project Manager Certifications a plus
• Experience SAP, AI/ML Validations is a plus.
• 5+ years of exposure to, and demonstrated capability of quickly understanding complex integrated systems.
• Sees around corners, identifies potential areas of concern, has a sense of urgency, and can rally teams to review and mitigate risk in a program.
• Exhibits a genuine passion for innovation shown through creative strategies and continuous process improvement.