Project Manager

MOJO | Creative Digital; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

MOJO | Creative Digital in the United States is seeking a Project Manager to coordinate client projects and internal teams across design, development, and marketing. You will oversee planning, execution, and delivery while managing client expectations and scopes.

The role requires strong organizational and communication skills, ability to lead cross-functional teams, and a proven track record of delivering on time and within budget.

Qualifications

• 3+ years of project management experience in a marketing or creative agency.
• Experience managing multiple projects with competing deadlines.
• Experience with Asana, Monday.com, ClickUp or Jira.
• Solid understanding of digital marketing and website development workflows.

Responsibilities

• Manage multiple projects from discovery through launch and post-delivery support.
• Define scope, deliverables, schedules, milestones, budgets, and resources.
• Create and maintain detailed project plans within project management software.
• Ensure all tasks are clearly assigned, tracked, and completed on schedule.
• Monitor progress and proactively identify risks, bottlenecks, or conflicts.
• Coordinate cross-functional teams across design, development, SEO, content, and vendors.
• Manage project changes, revisions, and scope within approved parameters.

Skills

Organizational skills

Leadership

Communication

Multitasking

Detail orientation

Problem solving

Calm under pressure

Client relationship

Tools

Asana

Monday.com

ClickUp

Jira

Job description

To the outside world, MOJO is a team of website designers, developers, and project managers. However, within our culture, we are artisans and craftsmen who take great pride in what we create and our experiences with the world. Every day, we come to perfect our craft, and we seek new challenges that allow us to leverage our creativity to solve problems for our clients. Our team’s steadfast processes ensure we maintain high levels of creativity and technical superiority in every website, mobile application, and digital creative we publish, simultaneously providing a great client and customer experience.

Position Summary

The Project Manager serves as the central point of coordination between clients, internal teams, vendors, and leadership. This person is responsible for planning, organizing, managing, and executing multiple concurrent projects with varying scopes, budgets, timelines, and deliverables.

This role requires strong operational discipline, strategic thinking, and the ability to adapt quickly in a dynamic agency setting. The Project Manager will ensure projects remain on schedule, within scope, on budget, and aligned with client expectations while maintaining efficient communication across all stakeholders.

The Project Manager will oversee projects related to:

• SEO & GEO marketing campaigns
• AI integration initiatives
• Website and application design/development
• Branding and collateral design
• Podcast production and distribution
• Digital marketing campaigns
• Content creation initiatives
• Ongoing website maintenance and optimization

Key Responsibilities

Project & Account Management

• Manage multiple projects simultaneously from discovery and planning through launch and post-delivery support
• Define project scope, deliverables, schedules, milestones, budgets, and resource requirements
• Create and maintain detailed project plans within project management software such as Asana
• Ensure all project tasks are clearly assigned, tracked, and completed on schedule
• Monitor project progress and proactively identify risks, bottlenecks, or resource conflicts
• Maintain accountability for project timelines, deliverables, and overall quality
• Coordinate cross-functional teams including designers, developers, SEO specialists, content creators, strategists, and vendors
• Ensure projects stay within approved scope and budget parameters
• Manage project changes, revisions, and scope adjustments effectively

Client Communication & Relationship Management

• Serve as the primary point of contact for assigned client accounts
• Lead kickoff meetings, status meetings, and project review sessions
• Build strong client relationships through professionalism, responsiveness, and strategic communication
• Set and manage realistic client expectations regarding timelines, deliverables, revisions, and project outcomes
• Gather project requirements, creative assets, feedback, and approvals from clients
• Translate client goals into actionable tasks for internal teams
• Provide consistent project updates to clients and stakeholders
• Handle client concerns and problem resolution professionally and efficiently

Team Coordination & Resource Management

• Coordinate workloads and project priorities across multiple departments
• Collaborate with leadership to allocate resources effectively
• Support and guide team members to ensure tasks are completed successfully
• Facilitate communication between creative, technical, and marketing teams
• Ensure team members have the information and tools needed to execute projects efficiently
• Promote accountability, collaboration, and workflow efficiency across teams

Operations & Quality Control

• Maintain accurate project documentation, communication records, timelines, and approvals
• Implement and improve project management processes and operational workflows
• Monitor deliverables to ensure quality standards are met before client delivery
• Assist in developing internal systems, SOPs, and workflow optimizations
• Conduct project audits and post-project evaluations when necessary
• Support leadership with reporting, forecasting, and operational planning

Qualifications

Required Experience

• 3+ years of project management experience in a marketing agency, creative agency, digital agency, or related environment
• Proven experience managing multiple concurrent projects with competing deadlines
• Experience working with creative, marketing, web development, or technical teams
• Strong understanding of digital marketing and website development workflows
• Experience with project management tools such as Asana, Monday.com, ClickUp, Jira, or similar platforms

Preferred Experience

• Experience managing SEO, GEO, web design/development, branding, or AI-related projects
• Familiarity with website CMS platforms including WordPress, Shopify, Webflow, or similar
• Basic understanding of website hosting environments, domains, DNS, and deployment workflows
• Familiarity with podcast production workflows and digital content publishing
• Experience working with CRM systems and client communication platforms

Knowledge, Skills & Abilities

• Exceptional organizational and time management skills
• Strong leadership and team coordination abilities
• Excellent verbal and written communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail and follow-through
• Critical thinker with strong problem-solving capabilities
• Ability to remain calm and adaptable under pressure
• Strong customer service and relationship management skills
• Ability to translate technical or creative concepts into clear client communication
• Understanding of project management methodologies and best practices
• Ability to prioritize workloads and make sound decisions quickly
• High level of accountability and ownership over assigned projects
• Proficiency in Microsoft Office, Google Workspace, and collaboration software
• Ability to work independently while contributing positively to team culture

What Success Looks Like in This Role

• Projects are delivered on time and within budget
• Clients feel informed, supported, and confident throughout the project lifecycle
• Internal teams remain organized, aligned, and productive
• Communication flows efficiently between all stakeholders
• Risks and challenges are identified early and resolved proactively
• Processes continue to improve as the agency scales