Project Manager

Socket.dev; Sussex (WI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation package

Health, dental, and vision insurance

Life Insurance and Short-term-disabil.

Paid time off and holidays

Company-matched 401k plan

Company cookouts and events

Camaraderie and creative outlets

Job summary

Intelligent Video Solutions (IVS) is seeking a highly organized Project Manager to join our growing team in Sussex, Wisconsin. You will coordinate cross-functional groups, manage install projects, and serve as the main point of contact from sale through installation.

This role emphasizes strong communication, attention to detail, and customer service excellence. Travel may be required for training and site visits as we deploy across North America.

Qualifications

• Degree or higher in project management or communication (preferred).
• Ability to manage projects of varying complexity.
• Highly organized and self-motivated.
• Excellent customer service and follow-through.
• Technology or project management background is a plus.

Responsibilities

• Lead kickoff meetings and coordinate with install teams.
• Track project prerequisites, site readiness, and timelines.
• Be the main contact from sale to installation and update customers.
• Document all communications and schedule installs.
• Travel as needed for training.

Skills

Project Management

Communication

Customer Service

Organization

Tech Background

Education

Associated Degree in Project Management or Communication

Job description

Description

Intelligent Video Solutions (IVS) is presenting a great opportunity to join a fast-growing and innovative technology company. We are looking for a highly organized and detail-oriented Project Manager professional to join our project management team!

Who are we?

IVS is a software company passionate about helping our clients use video to advance their organization's purpose. Unified by the goal of providing outrageous customer service, our team can design, implement and support any size video observation and recording deployment. Our solutions are built from the ground up to support critical user objectives. Our flagship software, VALT, empowers industries including clinical skills training, education, and law enforcement to use video capture more effectively. We are proud to be a Wisconsin-based company and serve customers throughout North America and internationally from our headquarters in Sussex, Wisconsin.

What will you do?

Communicate with cross-functional teams:

• Initiate kickoff meetings with internal team


• Work with other IVS teams to uncover any unique or specific details for each job


• Communicate change orders with appropriate internal teams


• Work with internal teams to assign appropriate resources


• Prepare project documentation for Install Techs


• Daily follow up/check ins with the Install Techs


• Weekly check ins with PM Manager and other internal teams

Communicate with Customer:

• Initiate kickoff meeting with customer, general contractor, and other client stakeholders


• Schedule follow up meetings to ensure site is ready for install


• Develop a complete understanding of how the hardware & software will be used.


• Work through the project prerequisites, site readiness, and timeline.


• Be the main point of contact from the time of sale to the end of the installation, communicating any issues effectively


• Provide regular project updates and follow-up communications

Additional Duties:

• Document all communication properly for both IVS team and the customer


• Schedule installs based on company and customer availability


• Read construction blueprints/floorplans/AV schematics


• Track all outstanding items until job completion


• Travel when needed for training or education opportunities

Why work with us?

We create raving fans of our employees by providing a welcoming, supportive, and fun environment and stellar benefits package including:

• Competitive compensation package


• Health, dental, and vision insurance


• Life Insurance and Short-term disability insurance


• Paid time off and paid holidays


• Company-matched 401k Plan


• Company cookouts and events


• Camaraderie and creative outlets

What our employees say about working for IVS!

"The entire team is dedicated to the firm, but we know how to have fun. It is a great balance of worklife. " "IVS is a company that values their employees and wants them to enjoy being a part of the company." "I love this place!" "IVS is a great place to work because of the culture. Everyone wants the other to succeed and is happy to help one another."

Requirements

What this role needs:

• Associated Degree in Project Management or Communication preferred.


• Ability to manage projects of different complexities and scopes accurately and efficiently.


• Be extremely organized and self-motivated.


• Excellent customer service skills and follow through


• Technology or project management background is a plus