Project Manager

Ampcus Inc; Springfield (MA); On-site; USD 90,000 - 135,000; Full time

Job summary

iTech Solutions Inc. is seeking a seasoned Project Manager to partner with business and IT leaders to drive process improvements and strategic initiatives in a fast-paced environment in Massachusetts.

You will develop plans, track progress, and ensure accountability across multiple teams while delivering high-quality solutions on time and within scope. You will mentor teams, manage stakeholder communications at the executive level, and support change management activities to adoption of new

Qualifications

• 5 years of project management, process improvement, or related experience.
• Experience leading cross-functional initiatives with multiple stakeholders.
• Proven ability to manage project plans, action trackers, timelines, and deliverables.
• Strong facilitation, communication, organizational, and problem-solving skills.
• Experience creating executive-level reporting and status communications.

Responsibilities

• Drive improvements across IT in test environments, test data, and testing processes to support faster speed to market and higher quality code delivery.
• Lead and coordinate process improvement initiatives from planning through implementation and stabilization.
• Develop and maintain project plans, action trackers, timelines, milestones, and implementation roadmaps.
• Facilitate working sessions, stakeholder meetings, and status reviews to drive alignment, decisions, and progress.
• Monitor and track tasks, deliverables, dependencies, risks, issues, and commitments across multiple teams.
• Create and maintain project dashboards, status reporting, metrics, and executive communications.

Skills

Project management

Process improvement

Cross-functional leadership

Stakeholder management

Facilitation

Executive reporting

Education

Bachelor's degree

Tools

PM tools

Job description

The Team

You will partner closely with business leaders, operational teams, product teams, technology partners, and stakeholders across the organization to identify opportunities for improvement, implement solutions, and drive adoption of new ways of working. This role helps ensure that strategic and operational initiatives are delivered consistently, efficiently, and with clear accountability.

The Impact

As a Project Manager, you will:

• Drive improvements across IT in test environments, test data, and testing processes to support faster speed to market and higher quality code delivery.
• Lead and coordinate process improvement initiatives from planning through implementation and stabilization.
• Develop and maintain project plans, action trackers, timelines, milestones, and implementation roadmaps.
• Facilitate working sessions, stakeholder meetings, and status reviews to drive alignment, decisions, and progress.
• Monitor and track tasks, deliverables, dependencies, risks, issues, and commitments across multiple teams.
• Hold stakeholders accountable for assigned actions and ensure timely completion of agreed-upon deliverables.
• Identify execution risks, bottlenecks, and delays, and proactively drive resolution to keep initiatives on track.
• Establish clear ownership, accountability, and governance processes to support successful delivery.
• Create and maintain project dashboards, status reporting, metrics, and executive communications.
• Partner with business and operational leaders to document current-state processes, identify improvement opportunities, and implement future-state solutions.
• Drive process standardization, operational efficiency, continuous improvement, and adoption of best practices.
• Support organizational change management, stakeholder communications, training, and readiness activities.
• Measure and report on process improvement outcomes, implementation progress, and realized business benefits.
• Promote a culture of accountability, collaboration, transparency, and continuous improvement.

Skills: The Minimum Qualifications

• Bachelor's degree or equivalent experience.
• 5 years of project management, process improvement, operations, business transformation, or related experience.
• Experience leading cross-functional initiatives involving multiple stakeholders and competing priorities.
• Proven ability to manage project plans, action registers, timelines, and deliverables.
• Strong facilitation, communication, organizational, and problem‑solving skills.
• Experience creating executive‑level reporting and status communications.

The Ideal Qualifications

• PMP, CAPM, Lean, Lean Six Sigma, Agile, or equivalent certification.
• Experience leading operational excellence, process improvement, or business transformation initiatives.
• Strong stakeholder management and influencing skills.
• Ability to drive accountability and results in a matrixed environment without direct authority.
• Experience utilizing project management and reporting tools to track execution and performance.
• Financial Services, Insurance, Operations, or Technology industry experience.

Education

Bachelor's degree or equivalent experience.

Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing and Government sectors with local offices in Connecticut, Minnesota, Colorado, Massachusetts, Tennessee, North Carolina, and New Jersey / Pennsylvania area.

Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.

iTech Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.