Project Manager

COCC; Southington (CT); Hybrid; USD 96,000 - 129,000; Full time

Benefits offered by this job

Health Insurance

Hybrid Schedule

Tuition reimbursement

PTO & Holidays

Training & Development

Recognition Programs

On-site Fitness Centers

Lunches & snacks

Lifestyle Spending Account

Job summary

COCC, a leading fintech provider in the Northeastern U.S., seeks a Project Manager to lead enterprise and customer service initiatives with partners, vendors, and cross‑functional teams. You will plan, execute, and close projects, develop milestones, and maintain plans while ensuring clear communication and process discipline.

The role requires a Bachelor’s in Business or equivalent, strong PM experience, and a knack for solving complex problems.

Qualifications

• Bachelor’s degree in Business or equivalent work experience.
• Demonstrated experience in project management processes.
• Ability to analyze and propose solutions for diverse and complex application issues.
• Exceptional organizational and time management skills.
• Strong problem solving skills and root cause analysis capabilities.
• Ability to prioritize multiple projects and tasks in a demanding environment.
• Strong technical aptitude.
• Experience building and maintaining complex project plans.
• Ability to conduct meetings and communicate urgency and priorities effectively.
• Self-starter with the ability to work effectively with staff, management, clients, vendors, and team members.
• Ability to build and maintain strong relationships and communicate clearly.
• Experience with Smartsheet recommended.

Responsibilities

• Coordinate efforts across product development, systems and programming, client services, and other cross functional teams.
• Lead projects with varying scope and complexity, including outsourced solutions and enhanced products and services.
• Initiate, plan, schedule, control, and successfully close projects.
• Develop high level project milestones and timelines.
• Create and maintain project plans and track and maintain project action items.
• Communicate project status, decisions, and updates through meetings, agendas, minutes, email, and other channels; develop repeatable processes.
• Maintain knowledge of industry requirements, processes, and procedures.
• Support projects managed by other project managers as needed.
• Assist with release management through testing and deployment stages.
• Engage business partners in the implementation and support of strategic products.
• Develop and manage vendor relationships in accordance with COCC policies.
• Oversee statements of work, contract fulfillment, billing processes, implementation guides, and training materials as applicable.
• Monitor project milestones and task completion.

Skills

PM processes

Analytical thinking

Organizational skills

Communication

Time management

Vendor management

Relationship building

Multi-project prioritization

Smartsheet experience

Education

Bachelor’s degree in Business or equivalent

Job description

As an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top-quality support. Designated a Top Workplace in Connecticut and a nationally Certified Great Place to Work, COCC recognizes employees as the core of our success.

Inspiring you to become extraordinary in work and life.

What we need...

The Project Manager role within COCC's Project Management Office is an opportunity to lead enterprise and customer service initiatives while collaborating with business leaders, technical teams, vendors, and clients. This position is ideal for someone who brings strong project management expertise, technical aptitude, organization, and communication skills to every project.

What’s in it for you....

COCC offers a collaborative environment, career growth, and all the benefits you’d expect from an award-winning employer, including:

• Health Insurance: Employees and their eligible dependents – including spouses, domestic partners, and children – are eligible for coverage from the first day of the month following hire, including medical, dental, and vision insurance, as well as ancillary benefits. COCC also contributes to employees’ health savings accounts (HSA).
• Retirement: COCC matches 100% for the first 3% and 50% for the next 2% that employees contribute to their 401(k). Additionally, COCC may make a discretionary annual contribution to the plan based upon the profitability of the company.
• Paid Time Off: COCC offers a generous PTO policy, including quarterly wellness days, paid holidays, and a birthday day off.
• Hybrid Schedule: Enjoy the flexibility of a hybrid work schedule designed to support work-life balance and personal well-being
• Training & Development: COCC offers robust employee development programs aligned with career pathing objectives, including cutting edge training and educational resources from vendors like SANS, PluralSight, and CBTNuggets, as well as a tuition reimbursement program to support continued education.
• Recognition Programs: Be recognized and celebrated through employee appreciation and peer recognition programs.
• On-site Fitness Centers: Stay active and energized with convenient on-site fitness centers available to employees.
• Fuel Up: Monthly company-sponsored lunches discounted catered meals, and convenient on-site snacks.
• Additional Benefits: COCC offers employees a Lifestyle Spending Account (LSA) to support employees’ unique needs, as well as company-paid life insurance, wellness initiatives, and access to financial planning guidance from certified professionals.

To learn more about our comprehensive benefit programs, please visit: https://www.cocc.com/careers/employment-benefits/

What You’ll do...

• Coordinate efforts across product development, systems and programming, client services, and other cross functional teams
• Lead projects with varying scope and complexity, including outsourced solutions and enhanced products and services
• Initiate, plan, schedule, control, and successfully close projects
• Develop high level project milestones and timelines
• Create and maintain project plans and track and maintain project action items
• Communicate project status, decisions, and updates through meetings, agendas, minutes, email, and other channels and develop repeatable processes when applicable
• Maintain knowledge of industry requirements, processes, and procedures
• Support projects managed by other project managers as needed
• Assist with release management through testing and deployment stages
• Engage business partners in the implementation and support of strategic products
• Develop and manage vendor relationships in accordance with COCC policies
• Oversee statements of work, contract fulfillment, billing processes, implementation guides, and training materials as applicable
• Monitor project milestones and task completion

What You’ll bring...

• Bachelor’s degree in Business or equivalent work experience
• Demonstrated experience in project management processes
• Ability to analyze and propose solutions for diverse and complex application issues
• Exceptional organizational and time management skills
• Strong problem solving skills and root cause analysis capabilities
• Ability to prioritize multiple projects and tasks in a demanding environment
• Strong technical aptitude
• Experience building and maintaining complex project plans
• Ability to conduct meetings and communicate urgency and priorities effectively
• Self starter with the ability to work effectively with staff, management, clients, vendors, and team members
• Ability to build and maintain strong relationships and communicate clearly
• Experience with project management software, Smartsheet experience preferred

The salary range for this job is $95500 - $129200. This is a hybrid position in Southington.

Applicants for employment in the US must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States.

COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and applicable Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

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