Project Manager

Lightspeed DMS LLC.; South Jordan (UT); Hybrid; USD 75,000 - 97,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary

Pay transparency

Job summary

Lightspeed is a leading cloud-based software provider for dealerships, seeking a SaaS Implementation & Onboarding professional in Utah. You will manage onboarding projects, configure the DMS platform to dealership workflows, and coordinate data migrations across pre-launch to post-launch stages.

The role requires strong project management, CRM experience, and the ability to work weekends during go-live windows in a hybrid office setting.

Qualifications

• Bachelor’s degree in Business, Information Systems, or related field.
• Experience managing SaaS implementation, onboarding, or customer success projects in a B2B environment.
• Excellent time management and organizational skills, juggling multiple projects.
• Comfort with cloud-based platforms, CRMs, and project management tools (Salesforce, Jira, Asana).
• Availability to work periodic weekends and after-hours during critical go-live windows.

Responsibilities

• Lead structured onboarding projects for new SaaS subscribers, managing scope, timeline, and deliverables across pre-launch, go-live, and post-launch phases.
• Configure and customize the DMS platform to align with each dealership’s workflows, integrations, and subscription tier.
• Conduct data migration planning and verification to ensure a seamless transition from legacy systems to the Lightspeed SaaS environment.
• Run verification sessions to confirm client understanding of platform functionality and validate configuration accuracy before go-live.
• Manage concurrent implementation projects across multiple accounts using project management tools, maintaining accurate status, milestones, and risk logs.
• Monitor and maintain personal project backlogs; prepare and distribute regular implementation status reports for internal stakeholders.
• Document customer configurations and implementation decisions to support long-term account health and smooth handoffs.

Skills

SaaS implementation

Onboarding

Project management

Time management

CRM platforms

Education

Bachelor’s degree in Business, Information Systems, or related field

Tools

Salesforce

Jira

Asana

Job description

Company Overview

Lightspeed is the leading provider of cloud-based software for dealerships, serving the Powersport, Marine, RV, Trailer, and Golf Car industries adding hundreds of dealerships to the Lightspeed community each year.

This is a hybrid position that works in the office 2 days per week.

What You’ll Do

SaaS Implementation & Onboarding

• Lead structured onboarding projects for new SaaS subscribers, managing scope, timeline, and deliverables across pre-launch, go-live, and post-launch phases.
• Configure and customize the DMS platform to align with each dealership’s workflows, integrations, and subscription tier.
• Conduct data migration planning and verification to ensure a seamless transition from legacy systems to the Lightspeed SaaS environment.
• Run verification sessions to confirm client understanding of platform functionality and validate configuration accuracy before go-live.

Project Operations

• Manage concurrent implementation projects across multiple accounts using project management tools, maintaining accurate status, milestones, and risk logs.
• Monitor and maintain personal project backlogs; prepare and distribute regular implementation status reports for internal stakeholders.
• Document customer configurations and implementation decisions to support long-term account health and smooth handoffs.

What You Should Have

Required Qualifications

• Bachelor’s degree in Business, Information Systems, or a related field.
• Demonstrated experience managing SaaS implementation, onboarding, or customer success projects in a B2B environment.
• Excellent time management and organizational skills, with the ability to juggle multiple projects and priorities simultaneously.
• Comfort working with cloud-based platforms, CRMs, and project management tools (e.g., Salesforce, Jira, Asana, or similar).
• Availability to work periodic weekends and after-hours during critical go-live windows.

Preferred Qualifications

• PMP Certification or equivalent project management credential.
• Experience in SaaS metrics, subscription lifecycle management, or recurring revenue environments.
• Accounting degree or equivalent experience (beneficial for supporting dealership financial workflows).
• Familiarity with dealership management systems, automotive retail, or powersports industries.

In today’s competitive job market, transparency and trust are more important than ever. At Lightspeed, we believe in fostering an open and honest work environment, starting with our job postings. Pay transparency is a key component of this commitment, ensuring that potential candidates have a clear understanding of the compensation they can expect.

Remote: $75,046 USD - $96,766 USD

Inclusion and Diversity at Lightspeed

At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.

Equal Employment Opportunity Statement

Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.

Important Note

Applicants must be authorized to work in the U.S.