Project Manager

Lifted, an Upwork Company™; Santa Clara (CA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Lifted, an Upwork Company, seeks an experienced Project Manager to lead cross-functional initiatives across HR, People Operations, and business operations. You will manage projects from planning through implementation with a strong emphasis on process improvement.

The ideal candidate brings 5–8+ years of PM experience, PMP certification, and a proven ability to coordinate stakeholders, define milestones, and deliver results on tight timelines in a fast-paced environment.

Qualifications

• 5–8+ years of progressive experience in project management or related field.
• PMP certification or equivalent required.
• Ability to lead multiple concurrent projects independently.
• Experience in HR, People Operations or business operations is preferred.
• Experience developing onboarding and training processes.
• Familiarity with policy reviews and document-management initiatives is a plus.
• Excellent written and verbal communication, meeting facilitation, problem-solving, and organizational skills.
• Ability to work in a fast-paced environment and manage multiple deadlines.
• Authorized to work in the United States.
• Hybrid remote/onsite in Santa Monica, CA.

Responsibilities

• Lead cross-functional projects from planning through closeout.
• Assess projects, identify gaps, and develop actionable plans.
• Define goals, milestones, timelines, responsibilities, dependencies, success criteria.
• Develop onboarding/training processes for PMs.
• Coordinate policy reviews, agreements, templates.
• Collaborate with HR, People Ops, Tech, Finance, Legal, Operations.
• Facilitate meetings, document decisions, follow up on tasks.
• Identify risks and resource constraints, escalate when needed.
• Maintain project plans, status reports, meeting notes, records.
• Establish centralized docs, templates, checklists, workflows.
• Monitor outcomes, coordinate implementation, document lessons learned.
• Provide leadership with concise updates on progress, risks, decisions.
• Maintain professionalism and discretion with sensitive information.

Skills

Project management

PMP certification

Multi-project leadership

Project planning

Scope management

Resource allocation

Risk management

Stakeholder coordination

Project closeout

HR operations

Process improvement

Onboarding programs

Training processes

Operational workflows

Documentation

Policy reviews

Agreement standardization

Compliance projects

Document management

Communication

Meeting facilitation

Problem-solving

Organizational skills

Teamwork

Process optimization

Discretion

Accountability

Attention to detail

Family office

Startup experience

Tools

Teamwork

Job description

A highly dynamic, purpose-driven Single Family Office is seeking an experienced Project Manager to lead cross-functional initiatives across HR, People Operations, and business operations. The ideal candidate has a strong background in project management, process improvement, stakeholder coordination, and organizational development, with the ability to independently manage projects from planning through implementation and completion. This role requires exceptional organizational skills, sound judgment, discretion, and a commitment to operational excellence.

Job Description

• Lead multiple cross-functional projects from initial planning and scope definition through implementation and closeout.
• Assess existing projects, identify gaps and obstacles, and develop actionable plans to restore progress and achieve objectives.
• Define project goals, deliverables, milestones, timelines, responsibilities, dependencies, and success criteria.
• Develop and improve onboarding and training processes for Project Managers to support efficient integration and independent project execution.
• Coordinate the review, standardization, implementation, and ongoing maintenance of company policies, agreements, and templates.
• Collaborate with HR, People Operations, Technology, Finance, Legal, Operations, and other stakeholders to ensure projects remain on track.
• Facilitate meetings, document decisions, assign action items, and proactively follow up on outstanding tasks and deadlines.
• Identify project risks, resource constraints, competing priorities, and dependencies, escalating issues when necessary.
• Maintain accurate project plans, status reports, meeting notes, decision records, and supporting documentation.
• Establish centralized documentation systems, standardized templates, checklists, and workflows to improve consistency and efficiency.
• Monitor project outcomes, coordinate implementation, confirm ongoing ownership, and document lessons learned.
• Provide leadership with concise updates on project progress, milestones, risks, resource requirements, and decisions requiring attention.
• Maintain professionalism, confidentiality, and discretion when handling sensitive business, employee, and organizational information.

Qualifications

• 5–8+ years of progressive experience in project management, program management, project operations, or a related field.
• PMP certification or a comparable recognized project-management certification is required.
• Proven ability to independently lead multiple concurrent projects and deliver results within established timelines.
• Strong experience in project planning, scope management, resource allocation, risk management, stakeholder coordination, and project closeout.
• Experience managing HR, People Operations, business operations, process improvement, or similar organizational initiatives is strongly preferred.
• Experience developing onboarding programs, training processes, operational workflows, and supporting documentation is preferred.
• Familiarity with policy reviews, agreement standardization, compliance-related projects, or document-management initiatives is a plus.
• Excellent written and verbal communication, meeting facilitation, problem-solving, and organizational skills.
• Ability to assess existing projects, identify gaps, establish clear priorities, and drive outstanding deliverables to completion.
• Sound judgment and the ability to determine when issues require specialist expertise or leadership approval.
• Experience using project-management and collaboration platforms; familiarity with Teamwork or comparable tools is preferred.
• Ability to establish effective processes without unnecessary complexity and adapt to changing business priorities.
• High standards of professionalism, discretion, confidentiality, accountability, and attention to detail.
• Experience in a family office, professional services, consulting, startup, or similarly dynamic environment is a plus.
• Must be authorized to work in the United States.
• Ability to work effectively in a fast-paced environment, manage multiple deadlines, and collaborate with stakeholders across different functions.
• Ability to work at a computer for 8+ hours per day, with prolonged periods of sitting or standing.
• Occasional availability outside standard business hours may be required based on project or business needs.

Additional Information

• Hybrid remote/onsite position based in Santa Monica, California.
• Relocation expenses are not provided.
• Must be authorized to work in the United States.
• Equal Opportunity Employer committed to maintaining an inclusive, respectful, and nondiscriminatory workplace.
• Reasonable accommodations are available for qualified individuals with disabilities and for religious beliefs and practices, in accordance with applicable law.