Project Manager

ICONIQ; San Francisco (CA); On-site; USD 150,000 - 170,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Life and disability insurance

401(k) matching program

Commuter Benefits program

Tuition reimbursement

Smart-casual dress code

Job summary

ICONIQ is looking for a Project Manager to join their Technology organization in San Francisco. You will help build the operational foundation for ICONIQ Studio, ensuring project execution and operational excellence within a creative environment. The role involves designing scalable systems, managing project processes, and promoting AI tools for enhanced productivity.

The ideal candidate has over 6 years of experience in project management, excels in cross-functional collaboration, and possesses strong communication skills. ICONIQ offers comprehensive benefits and a supportive work environment.

Qualifications

• 6+ years of experience in project management or operations.
• Experience with scalable operational systems.
• Familiarity with AI tools is a plus.

Responsibilities

• Build and manage project management processes.
• Translate strategic initiatives into actionable project plans.
• Drive adoption of AI tools and streamline operations.

Skills

Project management

Cross-functional leadership

Process design

Communication skills

AI tools and automation

Microsoft Excel

Microsoft PowerPoint

Tools

Business intelligence platforms

Project management platforms

Customer relationship management platforms

Job description

The Project Manager will join the Technology organization to help build the operational foundation that enables ICONIQ Studio, the firm's creative, strategic, and operational center for network engagement, to scale. Partnering closely with Studio leadership, this role will establish and optimize the systems, processes, and tools that support project execution, cross‑functional collaboration, and operational excellence across a fast‑paced creative organization. Studio brings together Communications & Content, Events & Experiences, and Network Intelligence & Engagement to connect people and ideas through exceptional experiences, meaningful insights, and compelling content.

What You’ll Do

• Build and manage project management processes that improve how Studio work is prioritized, planned, executed, and tracked.
• Partner with Studio leaders and creative teams to translate strategic initiatives into actionable project plans while ensuring teams stay aligned and informed.
• Design and oversee scalable intake and prioritization workflows that improve visibility, coordination, and execution across multiple stakeholders.
• Develop operational playbooks, documentation, and AI‑enabled workflows that improve consistency, onboarding, and team efficiency.
• Drive adoption of AI tools and workflow automation to streamline operations and enhance productivity across Studio.
• Build reporting dashboards and key performance metrics that provide insight into project health, team capacity, and strategic priorities.
• Identify operational gaps and implement scalable solutions that enable Studio to grow efficiently while maintaining a high‑quality experience.
• Partner with Technology, Vendor Management, and cross‑functional teams to implement new tools and continuously improve Studio operations.

Ideal Candidate Background

• 6+ years of project management or operations experience leading complex, cross‑functional initiatives in a fast‑paced environment.
• Experience building scalable operational systems, including project tracking, intake workflows, reporting, and cross‑functional coordination.
• Strong process design and systems‑thinking skills with the ability to improve how teams work and collaborate.
• Experience partnering with creative, design, marketing, or event teams to balance structure with flexibility.
• Strong communication and relationship‑building skills with the ability to influence stakeholders across technical and non‑technical teams.
• Experience using AI tools and automation platforms such as Claude, ChatGPT, or similar technologies to improve workflows and team productivity.
• Strong proficiency with Microsoft Excel and PowerPoint; experience with business intelligence, project management, or customer relationship management platforms is a plus.
• Familiarity with AI tools and technologies is a plus. We value team members who are curious about leveraging AI to enhance productivity, streamline workflows, and drive innovation.

What We Offer

• Comprehensive Medical, Dental, and Vision Insurance starting on your first day of employment.
• Life and disability insurance coverage as well as family and wellness benefits including mental health benefits, fertility benefits, and back‑up childcare.
• A matching 401(k) program.
• Commuter Benefits program.
• Stipends to support wellness and hybrid working arrangements.
• We support employees who wish to pursue professional designations/certifications and offer tuition reimbursement in addition to an allocation for books and other supplies needed for an individual's coursework.
• Smart‑casual dress code.

Location

Applicants are expected to work onsite in our San Francisco office in accordance with our hybrid working policy.

Compensation Range

ICONIQ is required by law to include a reasonable estimate of the salary range for this role. A reasonable estimate of the current salary range is $150,000–$170,000 together with the benefits listed above.

Equal Employment Opportunity Statement

We recognize that our people are our greatest strength, and the diverse skills and perspectives they contribute are integral to our success as a global organization. As an equal opportunity employer, we are deeply committed to fostering diversity and inclusion across our company. We do not tolerate discrimination based on any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. Additionally, we provide reasonable accommodations to support applicants and employees with religious practices, mental health needs, physical disabilities, or other conditions requiring support.