Project Manager

Creative Solutions Services, LLC; Richmond (VA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Creative Solutions Services, LLC in Richmond, VA is seeking an entry-level Project Manager to support management by maintaining project information, preparing reports and dashboards within ServiceNow, coordinating meetings, and ensuring documentation is up to date.

The role emphasizes data collection and analysis of portfolio data to help leadership make informed decisions; ideal candidate has strong analytical skills, attention to detail, and interest in data storytelling.

Qualifications

• Associates or bachelor's degree or equivalent experience in a related field.
• Strong organizational and time management abilities.
• Clear written and verbal communication skills.
• Proficiency with Microsoft Office Suite and collaborative tools.
• Familiarity with data reporting and dashboards is a plus.

Responsibilities

• Collect, consolidate, and validate project and portfolio data from multiple sources.
• Prepare weekly and monthly portfolio reports and executive dashboards.
• Monitor project financials, including budgets, forecasts and actual expenditures.
• Coordinate project governance meetings, record and track follow-up action items.
• Support portfolio planning, intake, and prioritization activities.
• Maintain information in the portfolio management tool (ServiceNow).
• Develop summary views and visualizations to tell a data-driven story.
• Create dashboards to communicate portfolio performance and key metrics.
• Assist with month-end and quarterly reporting activities.
• Prepare reporting materials for leadership meetings.

Skills

Analytical skills

Attention to detail

Communication skills

Time management

Data storytelling

Education

Associates or Bachelor's degree in business, information technology, management, finance or related field

Tools

ServiceNow

GitLab

Microsoft Excel

PowerPoint

Outlook

Word

Teams

SharePoint

Job description

Title: Project Manager

Location: Richmond VA (Hybrid)

Duration: 10 Months

Interview type: In Person Only

Job Description

This entry level role assists management by maintaining project information, preparing reports and dashboards within Service Now, coordinating meetings and ensuring project documentation is accurate and up to date. They will be collecting and analyzing portfolio data to help leadership make informed business decisions. The ideal candidate will have strong analytical skills, attention to detail and passion for working with data.

Key Responsibilities

• Collect, consolidate, and validate project and portfolio data from multiple sources.
• Prepare weekly and monthly portfolio reports and executive dashboards
• Monitor project financials, including budgets, forecasts and actual expenditures.
• Coordinate project governance meetings, record and track follow-up action items.
• Support portfolio planning, intake, and prioritization activities.
• Perform data validation and maintain information within the portfolio management tool, Service Now.
• Perform analysis and develop summary views utilizing the data to tell a story.
• Create dashboards and visualizations to communicate portfolio performance and key metrics.
• Assist with month‑end and quarterly reporting activities.
• Support portfolio governance by preparing reporting materials for leadership meetings.
• Identify opportunities to improve reporting processes and data quality.
• Maintain reporting documentation, report definitions and standard operating procedures.

Preferred Qualifications

• Associates or bachelor's degree in business, information technology, management, finance or a related field (or equivalent experience).
• Organizational and time management skills.
• Solid written and verbal communication skills.
• Proficiency with Microsoft Excel, PowerPoint ,Outlook, Word, Teams and SharePoint.
• Experience with ServiceNow and GitLab preferred, but not required.
• Strong attention to detail and analytical skills.
• Ability to simultaneously manage multiple priorities.